Customer Service Administrator

Customer Service Administrator
Salford Quays, Greater Manchester 
 
Are you a personable customer service professional with great administration skills? Want to learn, grow and succeed with a well-established business? If so, read on.
 
Who will I be working for?
 
Providing unique and advanced solutions for cash management, our client seeks to make cash handling simplistic and financially sound. They are now looking for a Customer Service Administrator to join their team in Salford Quays, opposite Media City.
 
What are the perks?
 
- Salary of £19,000
- Full training
- Welcoming and engaging environment
- Act as the friendly voice of the business
- Varied workload
- Make a positive impact on our client’s customer service offering
 
What will I be doing?
 
As a Customer Service Administrator, you’ll deliver a high level of service to our client’s customer base.
 
You’ll respond to service support calls, ensuring that all details are logged on the service management system, and dispatch Engineers to customer sites.
 
Co-ordinating customer service activities, you’ll provide a speedy and responsive service to customers and ensure that all performance targets are met
 
Additionally, you’ll provide management information to customers and the Services and Sales Teams, as well as producing invoices for all service work and contracts.
 
What do I need?
 
- Customer service experience
- Administration experience
- A positive attitude
- Great communication skills
 
Other companies may call this role Customer Service Advisor, Customer Service Executive, Customer Service Rep, Customer Support Advisor, Contact Centre Agent, Call Centre Advisor, Customer Support Administrator or Administrator.
 
Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. 

So, if you are an enthusiastic Customer Service Administrator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.