Customer Service Administrator

Recruiter
JR Personnel
Location
Coalville, Leicestershire
Salary
Dependent on Experience
Posted
01 Aug 2018
Closes
29 Aug 2018
Ref
T2893
Contract Type
Temporary
Hours
Full Time

Customer Service Admin

Ref: T2893

Temp to Permanent

Coalville

Salary: Dependent on Experience

JR Personnel is an employment agency, acting on behalf of a client who is looking for an experienced Transport Planning Manager working closely within logistics to ensure optimum client satisfaction.

Role profile:

  • Offering administration support to the Operations Team
  • Keying jobs on to the internal database as and when they come through
  • Keeping customers up to date in a professional manner
  • Deliver excellent customer service at all times both over the phone and via email
  • Update drivers with regards to deliveries and collections

Person profile:

  • Excellent attention to detail and accuracy
  • Strong communication skills
  • Confidence and patience with ability to remain calm under pressure
  • Highly motivated and resourceful
  • Excellent time-management skills

 

Essential criteria:

  • Administration experience
  • Previously worked in a fast paced service led, customer focused environment
  • Excellent command of the English language both verbal and written
  • Able to multi task and prioritise workloads on a daily basis

 

Due to the number of responses generated we are unable to get back to every applicant.  If you have not heard from us within seven days you will not have been successful on this occasion.

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