Customer Support Advisor / Customer Service Executive
Job Title: Customer Support Advisor
Salary: £16,150 - £18,700 per annum (dependent upon experience) + contributory pension scheme + 34 days annual leave (includes Bank Holidays and Company Days)
Based: Lilleshall, Shropshire
The Company is on a roll! Participation and membership are rising, their fan base is growing, and their medal-winning British Team has never been so prolific. As one of the most successful sports governing bodies in the UK, they are thrilled with what's been achieved. This really is a remarkable time to be involved in gymnastics, and the Company is very proud of the part they have played in driving the development, delivery, promotion and success of the sport.
They are looking to expand the team to continue to offer an exceptional service to their Customers. As a result they have new opportunities for Customer Support Advisors to join their Customer Support department where providing every customer a superior quality service is the number one priority.
As a Customer Support Advisor, you will be the first point of contact, supporting the Company's Members and prospective Members with all enquiries via incoming calls, live chats and emails; so being a people person is a must.
- Customer Service skills
- Excellent communication skills
- Ability to remain calm under pressure
- A good level of IT skills
- Access to your own form of transportation and hold a full driving licence
If you'd like to become part of their professional and focused Customer Support team and have the necessary experience to be their Customer Support Advisor, they would like to hear from you today!
The company is an equal opportunities employer and aims to provide a discrimination-free working environment. They are committed to an action plan and policy in line with the Equality Act 2010, which ensures that no job applicant or employee receives less favourable treatment because of a protected characteristic.
To apply for this role please click APPLY to submit your CV and covering letter
Candidates with previous experience of; Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Customer Service Advisor, Customer Service, Customer Services Officer may also be considered for this role.