Money Advice Officer

Location
Coventry, West Midlands
Salary
Salary £24,544 - £28,901 per annum
Posted
31 Jul 2018
Closes
17 Aug 2018
Ref
NTXXH329713
Contract Type
Permanent
Hours
Full Time

Money Advice Officer
Coventry
Salary £24,544 - £28,901 per annum

Basis: Full Time 
Hours: 37 hours per week
Work Pattern: Monday to Friday  
Type: Permanent 

Our client is one of the largest and most successful housing groups in the Midlands providing around 30,000 homes with a turnover of £140 million per year.   

They are looking for a self-motivated Money Advice Officer to support the provision of a high-quality income management service. This will include providing support, advice and guidance to their customers, advising customers on income maximisation, budgeting and financial capability skills, and supporting and facilitating the delivery of their Financial Inclusion Strategy.

The successful individual will have relevant experience of working in a social housing, statutory or voluntary sector environment in a similar or related role, and knowledge of current best practice in financial inclusion, money advice and financial capability. You will also have experience of dealing with vulnerable customers and working within a busy customer service environment. 

To be successful you will need to have excellent communication and IT skills, with the ability to proficiently use computer databases.