Brook Street

Multilingual IT Service Desk Advisor

Brook Street
Belfast, County Antrim, Northern Ireland
Up to £8 per hour
31 Jul 2018
28 Aug 2018
Donna Kelso
Contract Type
Full Time

Brook Street UK Ltd is delighted to be recruiting for a Multilingual IT Service Desk Advisor for our client based in Belfast City Centre

Our client has advised us that the role is temporary ongoing and the hours of work is Monday to Friday from 12:30pm - 21:30pm.

The successful applicant will be responsible for:
Providing 1st line support for a range of key Clients
Logging all incidents on the database
Providing excellent levels of customer service and support
Working to Service Level Agreements (SLA) against call handling time, resolution etc.
Responsible for translating documents from Portuguese to English and Vice Versa

We are recruiting applicants who has the ability to work well under pressure and provide first-class customer service on every occasion for a key client.

To be shortlisted for this role, the successful applicant must be fluent in Portuguese and have an excellent level of spoken English.

In return, you will be paid an hourly rate of £8 per hour and enjoy an array of benefits.

To apply for this role, please submit your CV or call Donna or Anna on 028 90 324548.

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