Customer Service Advisors

Brook Street UK Ltd is delighted to be resourcing applicants for a temporary telephone based role with a view of becoming permanent on your 13th week for our client based in Bangor Co Down.

The hours of work will be Monday - Friday 8am - 6pm this is a full time post.


Duties:
You will be responsible for providing customers with great customer service. Your role would involve acting as the first point of contact for customers via telephone and handling everything from general enquiries to customer resolution. The primary purpose of the Customer Service Advisor is to take inbound customer calls from customers, proceed with their query and take payment over the phone


This is an excellent opportunity for applicants to join a successful company that has been in business for over 20 years. Our client believes in people, they will encourage you, support you whilst you learn and help you develop new skills in your role.

The successful applicant will enjoy an array of benefits from:
Free on-site parking
28 days` annual leave along with length of service days
Fun at Work
Childcare vouchers
Refer a Friend scheme
Bupa Healthcare
Mobile discount
Reward and Recognition programme
Annual salary reviews
Career progression
Discounts with local and national retailers

We are seeking enthusiastic applicants who have a good service history and have the right attitude to deliver outstanding Customer Service!
Our client does not necessarily require Contact Centre experience, as full classroom training will be provided

No qualifications are required; however, we would require applicants to have a good level of verbal and communication skills and IT Skills

In return, you will be paid an hourly rate of £7 per hour, paid on a weekly basis


To be considered for these roles, please submit your CV , or call Donna or Conor on 028 90 324548. Further information will be given to you upon registration.