Customer Service Advisor
Customer Advisor - Welsh Speaking
£17,063 + Career Progression + Self Development Training + Pension + 36 Days Holiday + Vouchers
Are you customer-focused with excellent communications skills?
Could you be an effective first point of contact, providing information, help and guidance to our customers over the phone?
Are you interested in great personal and professional development opportunities in a friendly supportive environment?
Yes? Then read on.
It’s not everyone who can talk to people. Sounds strange, doesn’t it? But it genuinely is a talent. Being able to listen, understand, build a rapport and help customers. Being the voice and personality of our brand. It’s a skill to be proud of. Based in Llandudno we are looking for fluent Welsh speakers to join our team.
As a Customer Service Advisor you’ll be the first point of telephone contact for our customers, and that will involve a lot more than just answering questions. You will use your amazing communication skills to provide quality customer service within a fast paced and innovative environment, you will be answering calls from our Customers and assisting them with any queries they have about their Student Loan.
Our opening hours are Monday -Friday 8am-6pm so there is no weekend work.
We offer a three week rotating shift pattern based on a 37.5 hour week.
Have you excellent communication skills to assist our customers in English and Welsh?
Proven customer service experience?
Happy to work towards meeting and achieving targets (no sales involved). Like to problem solve with a “can do” attitude?
If so, then please click the apply now button to be directed through to our website.