Customer Service Administrator

Customer Service Administrator 
Camberley, Surrey 

Are you an engaged customer service admin professional ready for your next challenge? Could you thrive as a Customer Service Administrator? If so, read on. 

The Company 

Our client is a leading developer and manufacturer of diagnostic products. Their clinical product range supports healthcare providers in improving patient health, whilst their comprehensive food diagnostic range helps manufacturers ensure consumer safety. 

They are now looking for a Customer Service Administrator to join their team in Camberley and play a key role in supporting customers. 

Your Rewards 

- Salary of £22,000 DOE 
- Annual bonus (10% of salary) 
- Life assurance 
- Private medical insurance 
- Group pension scheme 
- 25 days’ annual leave plus opportunity to buy and sell leave 
- Cycle to work scheme 
- Refer a friend scheme 

This is a superb opportunity for a customer service professional with a flair for admin to advance their career with a growing, exciting organisation. 

Operating at the forefront of the medical industry, our client is highly successful and deals with customers across the world. As such, you will gain exposure to a varied range of customers and will be involved in some incredible, ground-breaking projects. 

Your Role 

As a Customer Service Administrator, you will be tasked with processing customer orders and dealing with enquiries to ensure that customer requirements are met. 

Working within the manufacturing healthcare organisation, you will: 

- Act as the first point of contact for customers liaising via telephone and email 
- Ensure that specifics customer requirements are met in terms of contractual obligations, pricing, transportation and deliveries and export 
- Obtaining and logging customer feedback 
- Providing positive and effective customer service, documenting technical issues and actioning all resolutions 

About You 

To be considered as a Customer Service Administrator, you will need: 

- Customer service and administration experience 
- A good level of computer literacy 
- To be able to multitask effectively 
- A close attention to detail and an accurate approach 
- A self-starting attitude and a team player mentality 

Other organisations may call this role Customer Service Administrator, Customer Service Co-ordinator, Customer Service Admin Assistant, Customer Service Rep, Customer Service Representative, or Customer Care Co-ordinator. 

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. 

So, if you are eager for your next challenge as a Customer Service Administrator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.