Front of House Workers (Weekend)

Guildford, Surrey
£19,113 per annum (pro-rata)
27 Jul 2018
20 Aug 2018
Front of House Workers (Weekend)
Contract Type
Part Time


Front of House Workers (Weekend)
2 positions available:
1 x 7.5 hours per week
1 x 15 hours per week
Permanent Contract
£19,113 per annum (pro-rata)

Guildford Y Centre and Guildford Foyer provide accommodation for over 100 young people including those in housing crisis and those studying at the Academy of Contemporary Music.  YMCA Guildford also has a Café which welcomes members of the public.

We are recruiting part time Front of House Workers to work on the reception desk at weekends. The available shifts are between 8am and 10pm on Saturdays and Sundays.

You will be responsible for ensuring that all residents and visitors to the Guildford Foyer receive a friendly and professional welcome. You will support with the effective running of the Foyer; dealing with face to face and telephone inquiries, dealing with resident enquires, processing rent payments and supporting the wider staff team to help young residents manage their behaviour and maintain their tenancies.

The position comes with excellent benefits, including 5.4 weeks annual leave per annum plus bank holidays (pro-rata), a company sick pay scheme, a life assurance policy of 2x your annual salary, and an interest free bike loan. Please download a job pack for more information about other benefits offered.

Front of House staff will be responsible for the safety and security of the building and the residents, especially outside of normal business hours.

You must have experience working with young people, particularly those considered vulnerable or with multiple and complex needs. You will need excellent time management skills and the ability to multi-task.

YMCA DownsLink Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

      Closing date for applications: Monday 20th August at 9:00am Interviews date: To be confirmed  


Please note that we do not accept CVs.
To apply, please download an Application Pack and an Application Form from YMCA DownsLink Group,, or email or contact the Human Resources Department at 47 Church Road, Hove, BN3 2BE, tel. 01273 222595.