Warranty Administrator

Recruiter
Anonymous
Location
Northampton
Salary
GBP19k - 21k per year
Posted
27 Jul 2018
Closes
24 Aug 2018
Contract Type
Permanent
Hours
Full Time
Warranty Administrator

Northampton

?? GBP19,000 to GBP21,000 Plus bonus

?? Monday to Friday 8am to 5.30pm

Our client, a successful prestige dealership are seeking an experienced Warranty Administrator to join their team in the Northampton area.

Job Purpose:

To manage warranty administration within the service department and process warranty claims to manufacturer standards. Manufacturer training will be given.

Responsibilities include:

Examining completed warranty repair orders

Preparing claim forms and supporting material

Ensuring maximum return from the manufacturer for all warranty work including the issue of credit notes and associated paperwork

Input of manufacturer's warranty payments

Managing all aspects of the computer system within area of responsibility

Working in a manner which generates an excellent level of customer satisfaction

Return of warranty parts to manufacturer

Reconciliation of warranty schedule

Key Abilities and Skills Required:

Ability to work well under pressure, handle conflicting demands, identify priorities and schedule work appropriately

A friendly but professional manner and will demonstrate integrity, discretion and objectivity

Can demonstrate the ability to meet deadlines without compromising on the quality of work.

Excellent interpersonal skills to develop and maintain working relationships with colleagues, the client base and the manufacturers

As you will be working closely with the Service Team and the relevant manufacturers, technical knowledge would be an advantage.

Previous experience as a Warranty Administrator preferred but not essential

Experience on ADP Kerridge systems is essential.

If you wish to apply for this role please contact Darren now