BOOKING OFFICE SALES ADVISOR

7 days left

Recruiter
Ausden Clark
Location
Leicester, Leicestershire
Salary
£18,000 - £21,000 per annum (salary dependent on experience and negotiable)
Posted
26 Jul 2018
Closes
23 Aug 2018
Ref
225510503
Contract Type
Permanent
Hours
Full Time

AUSDEN CLARK COACHES LTD

Are looking for

BOOKING OFFICE SALES ADVISOR

This is an excellent opportunity to play an integral part of a small, friendly and close knit team within a well-established local company. The role will see you taking ownership of a wide range of responsibilities. This role would suit someone that can use their initiative, work as an individual as well as a team. You will be a naturally confident communicator, who thrives in providing an exceptional level of service at all times.

We are looking for someone who has –

Excellent listening and questioning skills.

The ability to work well under pressure and to deadlines

Attention to detail                                                                    

Customer focus.

The role involves (but not limited to):

  • First point of contact for email enquiries and incoming telephone calls
  • To efficiently and accurately process quotes and bookings using the in house booking systems                           
  • Use listening and questioning skills to recommend solutions to customers travel needs.
  • Follow up calls.
  • Taking payments, generating booking agreements
  • Confidently dealing with enquiries.
  • To carry out general office administration duties, as required, for example, filing and data entry.
  • To carry out any other reasonable duties within the remit of the role, as directed by the line manager to support the company's operations.

Ideal Candidate Requirements:

  • Excellent communication skills
  • Excellent telephone manner
  • Good administrative background.
  • Confident and professional telephone manner.
  • Excellent customer service skills.
  • Strong organizational  skills and the ability to multi-task
  • Ability to work as part of a team.
  • Good knowledge and experience using Microsoft Office applications including Word, Excel and Outlook. Full training will be provided but some experience would be preferable.
  • The ability to work well under pressure and to deadlines

Previous experience working in a customer service role in a general busy office environment and any experience of booking systems will be considered an advantage. Most importantly, the company is looking for an individual with a cheerful yet professional disposition to fit in with their friendly, hardworking team.

Hours : 40 hours per week

Monday to Friday plus Saturday mornings on a rota basis (usually one in four)

          

Salary: £18,000 - £21,000 per annum (salary dependent on experience and negotiable)

Benefits:

  • 20 days holidays, plus 8 bank holidays
  • Modern air conditioned offices
  • Uniform

 

 

Apply for BOOKING OFFICE SALES ADVISOR

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


Upload from your computer

Or import from cloud storage

Your Supporting Document must be a .doc, .pdf, .docx, .txt, .rtf, and no bigger than 8MB


4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from Fish4.co.uk by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.


When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on Fish4.co.uk you agree to our terms and conditions and privacy notice. You should never be required to provide bank account details. If you are, please email us.