Sales and Subscriptions Team Manager
We are looking for an experienced Team Manager to join a well-established company in central Brighton, managing the Sales and Subscriptions team.
The Sales and Subscriptions Team Manager will manage a customer focused team and be responsible for ensuring a high-quality subscription and renewals service for their customers.
You will:
* Manage the team to ensure customer satisfaction while also ensuring KPIs and targets for subscriptions and renewals are met
* Take ownership and accountability for the team and any escalated customer complaints or issues
* Improve processes to ensure customer satisfaction is maximised at all times
* Monitor the teams performance and review the team regularly setting both team and individual goals
* Hold regular team meetings and one to ones to ensure the team and customer related objectives are met
We are looking for someone with previous team management experience, gained from a customer or sales focused management role. You'll need strong attention to detail and time management skills and the ability to work to targets, often under pressure.
The salary is up to GBP28k dependent on experience.
First Recruitment Services ltd is acting as an employment agency
The Sales and Subscriptions Team Manager will manage a customer focused team and be responsible for ensuring a high-quality subscription and renewals service for their customers.
You will:
* Manage the team to ensure customer satisfaction while also ensuring KPIs and targets for subscriptions and renewals are met
* Take ownership and accountability for the team and any escalated customer complaints or issues
* Improve processes to ensure customer satisfaction is maximised at all times
* Monitor the teams performance and review the team regularly setting both team and individual goals
* Hold regular team meetings and one to ones to ensure the team and customer related objectives are met
We are looking for someone with previous team management experience, gained from a customer or sales focused management role. You'll need strong attention to detail and time management skills and the ability to work to targets, often under pressure.
The salary is up to GBP28k dependent on experience.
First Recruitment Services ltd is acting as an employment agency