Field Technician - Kent Day Work

Recruiter
Anonymous
Location
Rochester
Salary
20000.00 - 23000.00 GBP Annual + Depending on experience
Posted
20 Jul 2018
Closes
14 Aug 2018
Contract Type
Permanent
Hours
Full Time
Field Service Technician - Kent (Day Work)

Our client, based on the Medway City Estate in Rochester, Kent is an
award winning fin-tech start-up and is now in an exciting and rapid
paced stage of growth. They have developed the world's first
self-service coin currency exchange kiosk which will dominate the way
money exchange is transacted. They are a world leader in the design
and manufacture of automated foreign exchange kiosks. Their kiosks can
accept a vast amount of different currencies including currencies
which are now out of circulation and turn these into pounds, euros or
US dollars. With leading edge technology, they aim to have global
presence within the next couple of years. With contracts already
signed with TfL, Westfield and Virgin Rail, they will shortly be
dominating money exchange transactions within the rail network in the
UK. Further plans for the European and overseas markets are presently
being negotiated.

This company is very exciting, young, innovative and expansive -
getting in on the ground floor would provide an exciting opportunity
for you to be one of the initial team.

We are looking for a trustworthy, professional and proactive
individual with a good team working ethos to join their team. We seek
an individual who is a well organised, flexible, experienced and
highly motivated who has excellent skills.

We currently have a great opportunity for a Field Service Technician
to join our team. As a Field Service Technician you will be based in
the Kent area and be involved with the technical and service side of
the kiosks.

Due to the nature of the industry in which we operate, you will need
to be confident working to rigorous procedures within a
highly-regulated environment, be highly adaptable, quick to learn,
able to work autonomously and with little direction.

Criteria for the position are:

??Kent based essential with a valid Passport

??Sound computer literacy

??Strong communication skills with good understanding of English

??Excellent customer relationship skills

??Willing to work after hours shift hours

??Have a smartphone with data, wear company provided body camera for
safety

??Be physically fit and able to navigate London using the Underground
and Night Bus services on foot

??Attend initial training at our Kent based factory (1-2 days)

??Six month probation period

What Is The Role?

The main purpose of the role is to be focused on customer service and
building our brand.Reporting to the Logistics Supervisor, you will
work shifts for assigned kiosks maximising their ability to
dispense/exchange cash, clean, repair and maintain the kiosks in Kent.

In addition to this resulting from the client recently negotiating
installation of their Fourex foreign currency exchange machines on P &
O Ferries, you will be required to sail on the ferry from Dover to
Calais/Calais to Dover on a 2 day on 2 day off 12 hour shift
maintaining, repairing & installing the machines.

What Will I Be Doing?

??Receive your shift schedule, sometimes manage and plan your own shift
efficiently according to geography, maximising the number of locations
visited on each shift

??Escalate kiosk technical problems to Logistics Supervisor for
guidance and help

??Use resources available to you to aim to repair each fault first
time, perform maintenance checks on each visit to prevent further
faults from occurring, communicate within our groups on regular issues
and work to resolve the issues

??Conduct cleaning of kiosk on each visit and check that branding and
signage is correct, reporting any damage or hygiene issues to
Logistics Supervisor

??Perform hardware and software upgrades as requested

??Understand engineer security levels and adhere to them

??Comply with company security policies and procedures

??Respond to performance appraisals and concerns

??Manage parts usage and returns of stock

Salary: Experience Dependant but will start at GBP20000.00 - GBP23000.00
p/a

(Ash Employment Services Ltd. is an equal opportunities employer and
positively encourages applications from suitably qualified and
eligible candidates regardless of sex, race, disability, age, sexual
orientation, gender reassignment, religion or belief, marital status,
or pregnancy and maternity)