Senior Facilities Service Manager - KENT

10% bonus
21 Jul 2018
18 Aug 2018
Engineering, Defence
Contract Type
Full Time
Senior Facilities Services Manager


GBP53,200 - GBP67,500 DOE + Car allowance + 10% Bonus

Are you an experienced Facilities Service Manager, with people management experience?

Have you delivered a facility service, minor works and Health & Safety Management before?

Are you looking to work for a forward thinking, progressive company and do you want to make a real impact in your role? If so, read on!

Our client is one of the largest property owners in UK, owning 4000 properties ranging from listed buildings, former warehouses to award winning state of the art establishments. They are looking a Facilities Services Manager to join and make an impact on their team in London.

As Senior Facilities Manager, you will be managing multiple sites and staff for a Public Sector organisation. You will be required to cover London

- You will be required to:
•Manage delivery of a sustainable, integrated facilities service across a defined geography for which they are responsible
•Be accountable for the effective delivery of facility services, Health & Safety management and minor works
•Manage major customer relationships and leads a team of managers to deliver the public sector organisation's standards, ensures buildings are safe and compliance HSE policy is implemented, drives continuous service improvement, sustains a safe environment and improves customer experience

- Your key responsibilities will be:
•Customer Management
•People Management
•Safety and Compliance
•Service Delivery
•Change Management
•Budget Management
•To represent the company at senior level
•Performance culture
•Building and developing key working relationships
•Project Management

- Experience & knowledge needed:
•Proven experience of implementing operations management systems and continual improvement
•Experience of leading a multi discipline team, giving purpose and clear direction and promoting teamwork to ensure high motivation and performance
•Experience in managing senior stakeholders
•Significant experience managing compliance and safety management activities
•Experience in delivering organisational change
•Financial awareness and budget management
•Experience of Property Services and facilities management
•Management of complex and geographically diverse operations
•Understand the complexities of delivering an integrated facilities services solution, including current and future needs
•Knowledge of people management strategies
•An understanding of the full range of FM services and ability to execute service excellence across the services
•Fully conversant with all relevant legal and other requirements and their effective application including a sound knowledge of business standards, of our industry
•Knowledge of relevant technical guidance for soft and hard services in a healthcare environment
•Knowledge of limitations of competency and when to ask for competent support

- The ideal qualifications needed are:
•Degree level or equivalent vocational/professional qualification or equivalent professional experience
•Post graduate business management qualification or equivalent professional development
•Evidence of commitment to professional development
•Where hard services, suitable and sufficient qualification(s) for safe and compliant delivery as outlined in the relevant Health Technical Memorandums
•Certified member of British Institute of Facilities Management
•Member or Fellow of the Royal Institute of Chartered Surveyors
•Chartered Member of the Institution Occupational Safety and Health.
•Holder of BIFM Level 3 qualification in Facilities Management

- Skills & Attributes needed for this role:
•Demonstrable ability to influence and build internal and external partnerships
•Ability to provide leadership
•Ability to work cohesively/collaboratively within Senior Management team
•Strong strategic, analytical, investigative and problem-solving skills
•Ability to engage effectively with senior stakeholders to develop effective working partnerships
•Awareness of social, political, financial, economic and wider business issues affecting all organisations particularly public sector
•Excellent abilities in performance measurement, analysis and reporting techniques and be able to present performance data to a wider business network
•Remains calm under pressure, with demonstrable patience and flexibility, coupled with evident enthusiasm and a passion for delivering service excellence
•Exhibits presence, tenacity, confidence, maturity and humility with a 'can do' attitude
•Excellent people management skills
•Diligent, with an eye for quality and attention to detail, acting with a sense of urgency to put things right for customers, colleagues and our wider business
•Willingness to embrace change and seek out opportunities and actively engage in implementation
•Sensitive to all operational improvement techniques Willingness to adapt and learn new skills
•Maintain CPD as appropriate

- The Perks!
•Competitive salary
•Career development opportunities
•Supportive workforce policies
•Group personal pension
•Life assurance
•Income protection
•Personal accident cover
•Employee assistance programme - free 24/7 counselling and professional advice
•Childcare vouchers - offering savings on tax and NI
•Cycle to work scheme - support to buy a bicycle with savings on tax and NI
•Season ticket loans
•Discounted leisure, sporting and cultural activities
•A good work/life balance

Interviews will be commencing within the next two weeks for the successful SFSM's so to avoid disappointment apply now!

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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