Social Media Manager

Social Media Manager

The role

A transformational step change for our clients' digital marketing capability to deliver and drive ambitious growth across our business. This position will enable us to deliver consistent, compelling and scalable digital marketing communications and campaigns to End Users and Customers.

This role is responsible to engage and grow our end user communities across various social platforms. Building great social programs including social listening, reactive engagement, response content creation and reporting on insights.

Build a best in class social measurement framework that allows us to track and monitor all social activity. Leverage digital reporting to assess the performance of each social channel and provide recommendations to maximise ROI. Track performance of social marketing campaigns and KPIs. Evaluate market research, test results, and competitive intelligence to adjust social marketing strategies to meet changing market and competitive conditions. Provide campaign reporting that includes actionable insights and optimization plans.

Skills, knowledge and qualifications required

• 3 - 5 years in the social media space.
• Strong familiarity with key social media platforms, including Facebook. YouTube, Instagram, LinkedIn.
• Experience working with advertising platforms across social platforms.
• Active and passionate about social, an eagerness to learn and share best practices, new trends and developments in the social scene.
• Proven track record of delivering ROI through social.
• Have a social first mindset to content and end user needs.
• Ability to assess, analyse and resolve issues independently.
• Excellent project management skills with ability to manage multiple projects.
• Ability to manage and analyse large data sets, work in Excel and create meaningful reports.
• Expertise on various social management and analytics platforms such as Salesforce Social Studio, Percolate, Social Bakers, Facebook Business Manager etc.
• Outstanding oral and written skills.