Assistant Manager-Wickersley
- Recruiter
- Anonymous
- Location
- Rotherham
- Salary
- 8.03 - 8.08 GBP Hourly + 21 hours per week-Monday to Sunday
- Posted
- 19 Jul 2018
- Closes
- 16 Aug 2018
- Sectors
- Sport & Leisure
- Contract Type
- Permanent
- Hours
- Full Time
An exciting opportunity has arisen for an experienced Retail Assistant
Shop Manager in one of our Mind Charity Shops. You will be responsible
for assisting the manager to deliver sales/profit targets through the
effective management and motivation of the shop team including
volunteers.
You will exceed customer expectations by giving the highest quality of
service.
Ideally we want to hear from people who have a background which includes
management or supervisor level experience gained in high street or
charity retail. If you haven't don't worry, we are just as interested in
people who want a career in retail, are prepared to work hard and are
eager to learn. If that sounds like you then we would love to hear from
you too. In return we offer a great benefits package including Core
Induction and Training, development opportunities, an Employee Assistance
Programme and 25 days holiday.
To apply, please forward your CV and a covering letter outlining your
suitability for the role. Please quote the job title and location in the
subject box
Unfortunately, if you have not received a response within four weeks of
application, you have not been successful on this occasion.
Job Purpose
To assist the manager to deliver sales/profit targets through the
effective management and motivation of the shop team including
volunteers. Exceed customer expectations by giving the highest quality of
service. Adhere to the Mind mission and core values of the charity
Key Responsibilities
Responsibilities include but are not limited to the following:
To assist the manager in the following and to have full responsibility
when the manager is not there:
• To ensure that all sales targets , KPI's and results are communicated
and that all staff are aware of, understand and are working to
meet/exceed the agreed targets and KPI's
• Ensures maximum stock availability through effective control of
collections - generating and sourcing high quality stock, monitoring
stock flow into the shop and managing the delivery schedule for the
collectors
• Achieves the optimum price point for all stock items and promotional
merchandise for seasoned and windowed themes. Continually reviews the
rotation, quality and replenishment of stock in order to maximise sales
• Provides direction and support to shop staff to actively promote Gift
Aid in order to maximise contributions from donations. Identifies local
market and business development opportunities for performance improvement
• Presents and maintains the highest standards of shop merchandising and
visual layout
• Proactively recruits for volunteers, effectively plans volunteer cover
and trains in areas related to business needs to realise their full sales
potential and contribution to the shop performance
• Provides regular performance feedback, conducts formal performance
reviews, trains and develops shop staff in customer service standards,
operating standards and retailing skills
• Monitors and controls variable costs e.g. petty cash in accordance with
the set targets to maximise the profitability of the shop
• Prepares and completes all shop administration inclusive of cash
handling and banking functions to the highest standard, accurately and on
time, always adhering to Company Policies and Procedures
• Ensures all Security, Health and Safety policies and procedures are
adhered to in order to provide a safe and secure shop environment for
staff ,customers and company assets Provides regular and relevant
training for staff in Health and Safety, maintains legal compliance at
all times
• Plans and organises daily work load throughout the shop in a way that
ensures efficient customer service and a profitable operation
• Ensures all company policies, shop standards and operating procedures
are communicated effectively to shop staff and maintained and followed
through in a consistent manner
• Actively participates in two way communication sharing and exchanging
relevant and appropriate information with the shop manager Regional
Manager and Head Office personnel
We take your privacy seriously and any personal information you share
will be used solely for processing your application. You can find out
more about your rights, how we use your personal information and how we
keep your details safe and secure by reading our Recruitment Privacy
Policy located on our website
Shop Manager in one of our Mind Charity Shops. You will be responsible
for assisting the manager to deliver sales/profit targets through the
effective management and motivation of the shop team including
volunteers.
You will exceed customer expectations by giving the highest quality of
service.
Ideally we want to hear from people who have a background which includes
management or supervisor level experience gained in high street or
charity retail. If you haven't don't worry, we are just as interested in
people who want a career in retail, are prepared to work hard and are
eager to learn. If that sounds like you then we would love to hear from
you too. In return we offer a great benefits package including Core
Induction and Training, development opportunities, an Employee Assistance
Programme and 25 days holiday.
To apply, please forward your CV and a covering letter outlining your
suitability for the role. Please quote the job title and location in the
subject box
Unfortunately, if you have not received a response within four weeks of
application, you have not been successful on this occasion.
Job Purpose
To assist the manager to deliver sales/profit targets through the
effective management and motivation of the shop team including
volunteers. Exceed customer expectations by giving the highest quality of
service. Adhere to the Mind mission and core values of the charity
Key Responsibilities
Responsibilities include but are not limited to the following:
To assist the manager in the following and to have full responsibility
when the manager is not there:
• To ensure that all sales targets , KPI's and results are communicated
and that all staff are aware of, understand and are working to
meet/exceed the agreed targets and KPI's
• Ensures maximum stock availability through effective control of
collections - generating and sourcing high quality stock, monitoring
stock flow into the shop and managing the delivery schedule for the
collectors
• Achieves the optimum price point for all stock items and promotional
merchandise for seasoned and windowed themes. Continually reviews the
rotation, quality and replenishment of stock in order to maximise sales
• Provides direction and support to shop staff to actively promote Gift
Aid in order to maximise contributions from donations. Identifies local
market and business development opportunities for performance improvement
• Presents and maintains the highest standards of shop merchandising and
visual layout
• Proactively recruits for volunteers, effectively plans volunteer cover
and trains in areas related to business needs to realise their full sales
potential and contribution to the shop performance
• Provides regular performance feedback, conducts formal performance
reviews, trains and develops shop staff in customer service standards,
operating standards and retailing skills
• Monitors and controls variable costs e.g. petty cash in accordance with
the set targets to maximise the profitability of the shop
• Prepares and completes all shop administration inclusive of cash
handling and banking functions to the highest standard, accurately and on
time, always adhering to Company Policies and Procedures
• Ensures all Security, Health and Safety policies and procedures are
adhered to in order to provide a safe and secure shop environment for
staff ,customers and company assets Provides regular and relevant
training for staff in Health and Safety, maintains legal compliance at
all times
• Plans and organises daily work load throughout the shop in a way that
ensures efficient customer service and a profitable operation
• Ensures all company policies, shop standards and operating procedures
are communicated effectively to shop staff and maintained and followed
through in a consistent manner
• Actively participates in two way communication sharing and exchanging
relevant and appropriate information with the shop manager Regional
Manager and Head Office personnel
We take your privacy seriously and any personal information you share
will be used solely for processing your application. You can find out
more about your rights, how we use your personal information and how we
keep your details safe and secure by reading our Recruitment Privacy
Policy located on our website