Estates Services Assistant

We are seeking an Estate Services Assistant to join our team.

You will be a front line member of customer service staff working on room booking system assisting the timetabling team with central room booking activity, space utilisation audits and dissemination of timetabling sheets on a weekly basis.

You will be assisting the Service Desk by logging calls and emails on the Service Desk software, answering customer requests promptly and effectively. You will also provide switchboard cover.

You will be an effective communicator with knowledge and experience of front-of-house customer service. In addition you must have good IT and customer care skills.

For Job description and selection criteria please click here

Have a look at our click here, check out our Values, see a bitmore about us, then take a moment to write us a cover letter showing how you meet the selection criteria for this role and how you choose to live our Values, then upload it with a copy of your CV to apply.