Key Account Manager
- Recruiter
- Anonymous
- Location
- Leyland
- Salary
- 27000.00 - 34000.00 GBP Annual + Depending on Experience
- Posted
- 18 Jul 2018
- Closes
- 15 Aug 2018
- Sectors
- Sales, Sales Account Manager
- Contract Type
- Permanent
- Hours
- Full Time
Key Account Manager
Due to continued expansion our client, a National service company is actively seeking an experienced, dedicated and ambitious Key Account Management to compliment their growing team.
Reporting directly to the Head of Account Management, responsibilities will include;
• Manage a portfolio of new and existing clients
• Build strong and positive relationships with clients at various levels
• Gain a detailed knowledge of internal systems and understand how this product can be implemented to meet the requirements of the client
• Project manage the implementation of numerous site systems at any one time with the assistance of a Client Account Manager
• Play an integral role in new business attending client meetings, on-site surveys and survey presentations plus regular implementation meetings on site
• Focus on growing and developing existing clients
• Provide detailed management information reports to clients and the Executive Team as and when required
• Daily liaison with other members of the team to provide information and ensure that clients receive excellent customer service
• Carry out analysis and produce client reports on an as and when required basis
• Identify any training/knowledge needs for clients and prepare and perform training sessions/documentation
• Act as the key interface between the customer and all relevant internal departments
• Troubleshoot or crisis-manage customer technical issues by using an internal support desk system to ensure customer issues are resolved in a fast and professional manner
The successful candidate will have a minimum of 2 years within a senior level account manager role, be credible and confident to attend client visits, display exceptional organisational skills together with a corporate and professional approach to work at all times.
You will demonstrate the ability to multi-task effectively and prioritise a heavy workload in order to meet strict deadlines. This is a high pressured position and would suit a candidate who operates well with minimal supervision. Travelling and overnight stays will be required as and when necessary.
This is a fantastic opportunity to join a forward thinking, dynamic company with a competitive remuneration package and plenty of ongoing support
Due to continued expansion our client, a National service company is actively seeking an experienced, dedicated and ambitious Key Account Management to compliment their growing team.
Reporting directly to the Head of Account Management, responsibilities will include;
• Manage a portfolio of new and existing clients
• Build strong and positive relationships with clients at various levels
• Gain a detailed knowledge of internal systems and understand how this product can be implemented to meet the requirements of the client
• Project manage the implementation of numerous site systems at any one time with the assistance of a Client Account Manager
• Play an integral role in new business attending client meetings, on-site surveys and survey presentations plus regular implementation meetings on site
• Focus on growing and developing existing clients
• Provide detailed management information reports to clients and the Executive Team as and when required
• Daily liaison with other members of the team to provide information and ensure that clients receive excellent customer service
• Carry out analysis and produce client reports on an as and when required basis
• Identify any training/knowledge needs for clients and prepare and perform training sessions/documentation
• Act as the key interface between the customer and all relevant internal departments
• Troubleshoot or crisis-manage customer technical issues by using an internal support desk system to ensure customer issues are resolved in a fast and professional manner
The successful candidate will have a minimum of 2 years within a senior level account manager role, be credible and confident to attend client visits, display exceptional organisational skills together with a corporate and professional approach to work at all times.
You will demonstrate the ability to multi-task effectively and prioritise a heavy workload in order to meet strict deadlines. This is a high pressured position and would suit a candidate who operates well with minimal supervision. Travelling and overnight stays will be required as and when necessary.
This is a fantastic opportunity to join a forward thinking, dynamic company with a competitive remuneration package and plenty of ongoing support