Brook Street

Government Administrative Officer

Brook Street
Croydon, Surrey, England
£8.48 - £12.68 per hour
18 Jul 2018
15 Aug 2018
Piroska Danyi
Contract Type
Full Time
Our Croydon based prestigious government client is presently recruiting for administrative officers. The role are based within their asylum operations department intentionally they are 3 months temporary assignments paying £8 and increasing to £12 after 12 working weeks. The job offer is subject to a successful CTC clearance.

Key Responsibilities.

  • Ensuring that files are requested into and sent out of the unit appropriately in accordance with current guidance.
  • Ensuring that post is distributed accurately within 2 days of receipt, by means of dip sampling, maintaining local spreadsheets etc.
  • Ensuring that incoming faxes are intercepted frequently and allocated on a daily basis.
  • Ensuring that all appeal bundles are completed and served to relevant parties within 6 days of receipt of the appeal notification.
  • Responding to Data Protection Unit requests and complaints in a timely manner.
  • Providing appropriate cover for the asylum team's incoming telephone calls.
  • Carrying out other duties in line with role as instructed by the HEO Admin/Workflow Manager in order to support the business.
  • Working collaboratively with the EO Admin/Workflow Manager and the EO caseworkers.
  • Establishing and maintain good working relationships with both internal and external stakeholders.
  • Use daily routing to send interview letters to applicant and their legal representatives and update CID in a timely manner.
  • Identify priority correspondence and action accordingly.
  • Process remaining correspondence and take the necessary action.
  • Update CID with details of the correspondence received and action taken.
  • Update CID with any change of circumstance received in correspondence such as change in representative/change of address/age assessment.
  • Ensure that the correspondence is linked with the file/passed to the relevant case owner.
  • To carry out Pre Interview Checks.

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