Neighbourhood Assistant
- Recruiter
- Websense Recruit
- Location
- Preston, Lancashire
- Salary
- Fixed Point Salary | £19,000 - £20,500
- Posted
- 16 Jul 2018
- Closes
- 30 Jul 2018
- Ref
- Ref No 673
- Sectors
- Health, Nursing & Social Care, Housing
- Contract Type
- Permanent
- Hours
- Part Time
Neighbourhood Assistant
Preston, PR1 3SD
Fixed Point Salary | £19,000 - £20,500
Permanent | Part Time
Closing Date 30/07/2018
Ref No 673
Our Client
Onward Homes is one the largest registered providers of social housing, based solely in the North West of England.
In April 2017, we brought the Group together under the Onward brand to signal our intention to increase our impact and to make a greater contribution to the communities and customers we serve. We are delivering a major transformation change programme, in the way in which we deliver services and how we are structured as a business.
Role and Responsibilities
As part of a continued focus on developing and shaping our customer services and supporting our wider neighbourhoods, we are looking for a Neighbourhood Assistant (1 post) to join our Lancashire Neighbourhood Team.
Reporting to the Letting & Administration Team Leader, you will provide administrative and lettings support to our neighbourhoods teams.
The post holder will process housing application forms, supporting documentation and arrange viewings. You will be proactive in managing waiting lists for re-housing, to enable offers to be made. You will ensure nomination targets are achieved and build effective relationships with Local Authority partners and Choice Based Letting providers, whilst responding to lettings and housing options enquiries and providing housing advice to prospective customers. You will be required to develop adverts and marketing campaigns in partnership with Neighbourhood Specialists, whilst ensuring accurate tenancy agreements and sign-up packs are produced.
You will provide customer reception duties where applicable and support facilities management of regional offices, as well as performing general administrative duties to support the work of the neighbourhoods team.
Key Skills
To be successful, it is essential you have significant experience delivering customer service and working as part of a team, whilst following set policies and processes.
How to Apply
Click the apply button and follow the instructions.
You will be directed to our client’s career page where you will be required to complete an application form.
NO CV’s – NO AGENCIES