Brook Street

Customer Service Executive / Order Processing

Recruiter
Brook Street
Location
Sutton, Surrey, England
Salary
£18000 - £21000 per annum
Posted
16 Jul 2018
Closes
13 Aug 2018
Ref
SUT/948170
Contact
Sharon Horton
Contract Type
Permanent
Hours
Full Time

The Position

" Be the first point of contact for my clients Group customers/suppliers building up strong relationships and providing excellent customer service
" Receive and process orders via telephone, email and fax
" Prepare quotes in line with guide pricing
" Handle all queries regarding orders placed or due to be placed
" Ensure that orders arrive on time and advise of any potential delays
" Provide a high level of support to the Account Managers to ensure my client delivers the optimum level of customer service
" Investigate and resolve any invoice queries and liaise with accounts to ensure that no invoices are awaiting authorisation / payment
" Ensure my clients Peoplesoft best working practice is followed
" Work flexibly to provide holiday cover with other Sales/Supply Service Representatives

The Candidate

" Highly articulate and numerate
" Excellent organisation skills
" Excellent attention to detail
" Excellent people skills
" Quick to learn
" "Can do", flexible attitude
" Ability to multitask
" Administration experience, ideally in a similar role