Brook Street

111 Health Advisor / Call Handler

Recruiter
Brook Street
Location
Bolton, Greater Manchester, England
Salary
Negotiable
Posted
12 Jul 2018
Closes
09 Aug 2018
Ref
HC5647
Contact
Preston Brook Street
Contract Type
Temporary
Hours
Full Time

Brook Street are recruiting Band 3 Health Advisors required to work in our 111 call centre at Bolton. Must be able to work as part of a team to provide an effective and timely communication link with the Public and Health Care Professionals in receiving telephone calls for urgent and non-urgent health-care needs.

This post is temporary for 12 weeks, but if candidates show commitment permanent contracts with the NHS will be given, which gives you the chance to be a permanent NHS member of staff, with the great NHS pension scheme and starting on 27 days holiday not inclusive of bank holidays.

DBS clearance required, and immediate starts available.

Salary:

£7 ph Standard hours

£10 ph Evening / Saturday rate

£14 ph Sunday rate

Hours:

Working hours - Must be flexible over 7 days a week.

Requirements:

  • Experience working with a customer service environment
  • Excellent telephone manner
  • A good level of written and verbal communication skills
  • Ability to speak clearly and demonstrate effective listening skills when communicating with patients over the phone

To be considered for this role, please email a copy of your CV stating exactly which role you are applying for please.

NB: If your telephone interview & online assessment's are successful, you will be expected to attend our PRESTON branch to complete further paperwork.

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