Brook Street

111 Health Advisor / Call Handler

Brook Street
Bolton, Greater Manchester, England
12 Jul 2018
09 Aug 2018
Preston Brook Street
Contract Type
Full Time

Brook Street are recruiting Band 3 Health Advisors required to work in our 111 call centre at Bolton. Must be able to work as part of a team to provide an effective and timely communication link with the Public and Health Care Professionals in receiving telephone calls for urgent and non-urgent health-care needs.

This post is temporary for 12 weeks, but if candidates show commitment permanent contracts with the NHS will be given, which gives you the chance to be a permanent NHS member of staff, with the great NHS pension scheme and starting on 27 days holiday not inclusive of bank holidays.

DBS clearance required, and immediate starts available.


£7 ph Standard hours

£10 ph Evening / Saturday rate

£14 ph Sunday rate


Working hours - Must be flexible over 7 days a week.


  • Experience working with a customer service environment
  • Excellent telephone manner
  • A good level of written and verbal communication skills
  • Ability to speak clearly and demonstrate effective listening skills when communicating with patients over the phone

To be considered for this role, please email a copy of your CV stating exactly which role you are applying for please.

NB: If your telephone interview & online assessment's are successful, you will be expected to attend our PRESTON branch to complete further paperwork.

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