Collection Agent

£18k - 22k per year + OTE £27k
12 Jul 2018
09 Aug 2018
Rebecca Clark
Contract Type
Full Time

Job Title: Collections Agent

Location: Based Manchester City Centre

Salary: £18-22k OTE £27k

Hours:  Shift A                                           Shift B

9-6 Mon – Thurs                          10-7 Mon-Thurs

10-4 Friday                                   10-4 Friday

Our client is an outsourced administration company, carrying out various projects for professional firms.

Due to continued success, our client is currently looking for a Collections Agent to join their busy team in Manchester.

Duties Will Include:

  • Making frequent contact with banks/lenders to ensure payment is made without delay.
  • Keeping in regular contact with clients to ensure we obtain payment promptly.
  • Managing our clients in arrears and successfully obtaining their payments.
  • Overcoming any objections in a professional manner.
  • Prepare and issue invoices.
  • Processing client receipts and forwarding out payment confirmation to all clients.
  • Negotiating and managing ongoing payment plans.


  • Experience in Business to Client contact over the telephone.
  • Effective written and verbal communication.
  • Confident and assertive telephone manner.
  • Self-motivated and have the ability to work towards targets in a fast-paced office environment.
  • Able to work at a quick pace whilst maintaining high levels of accuracy.
  • Previous experience of working in case management or financial services.
  • Experience in a collections or debt management role would be desirable.

If you feel you’re the ideal candidate that our client is looking for, then send in your CV today by clicking the APPLY button below!

Keywords: Collections Agent, Administration, Collections Administrator, Collections Admin, Collections Administration Agent