Account Executive - Wales

Account Executive - Wales

Responsible to: Account & Sector Manager

Team: Account Management in the Business Development Directorate

Responsible for: Generation of sales income through new and existing Centres. Ongoing account management of NOCN Centres

Location: Wales

Salary Band: £28,477 + car allowance + competitive bonus scheme

Hours: 35 hours per week

Purpose and Objectives

• To contribute to the diversification agenda relating to the NOCN Business Strategy.
• To commit to implement the targets within the annual Sales Plan.
• To grow sales income for the defined geographical region in line with allocated annual organisational targets.
• To proactively source new streams of income from Centres or contracts within the defined geographical region.
• To increase product sales within existing NOCN Centres.
• To account manage existing NOCN Centres to ensure a high level of customer service is provided.
• Liaise with colleagues within other teams to ensure a high level of customer service is provided for NOCN Centres.

Duties and Responsibilities

• Contribute to the diversification agenda within NOCN by ensuring effective management and support of existing and potential Centres in line with the annual Sales Plan.
• Ensure that sales income within allocated defined geographical region is increased in line with allocated annual organisational targets.
• Proactively identify and develop opportunities for new streams of income from potential Centres or contracts within allocated geographical region.
• Proactively maximise new streams of income in existing Centres.
• Ensure up to date knowledge of NOCN’s portfolio of products and services in order to give accurate information and maximise sales income.
• Ensure up to date knowledge of regulatory requirements relevant to the role.
• Deliver a high level of customer service to customers, both internal and external, as part of account management. Where necessary liaise with colleagues from other teams to ensure operational efficiency for customers.
• Contribute to the launch of new NOCN products and services working with the marketing team.
• Prepare for, undertake and report on sales appointments with existing and potential Centres.
• Maintain and update reporting systems on a daily basis. 
• Attend events and workshops as required and follow up sales leads in a timely manner.
• Assist in the production of sales data for performance reports and Board papers.
• Produce, implement and report against a contact strategy for allocated geographical region.
• Contribute stories to the newsletter and other NOCN publications as requested.
• Commit to the equality, diversity and inclusion ethos of NOCN as part of the role.

As well as a competitive salary we offer the following:

• 27 days annual leave, plus 8 bank holidays and 3 discretionary days between Christmas and New Year
• 35 hour week
• Generous defined contribution pension scheme
• Free on-site parking
• Dress-down Fridays
• Westfield Health cash plan
• Childcare vouchers
• Tax-free childcare
• Support for training and development (Investors in People)