Customer Service Advisors - Central Leeds
- Recruiter
- BCT Resourcing
- Location
- Leeds, West Yorkshire
- Salary
- £13,065 - £15,268 per annum
- Posted
- 11 Jul 2018
- Closes
- 08 Aug 2018
- Ref
- 1500455
- Contract Type
- Permanent
- Hours
- Full Time
Customer Service Advisor
Leeds
£13,500 - £15,000 per annum
We are looking to recruit Customer Service Advisors to work for a professional organisation based in the centre of Leeds, working Monday to Friday, 9am until 5.30pm with occasional evening and weekend hours - no previous office experience is required just excellent customer service skills!
You will be required to provide high quality customer service within a contact centre environment, full training is provided.
KEY RESPONSIBILITIES;
Liasing with institutional lenders, estate agents, brokers and legal firms in relation to conveyancing applications.
Liaise with customers throughout the conveyancing process.
Dealing with new instructions, opening cases and making welcome calls to customers.
Liaise with legal teams to ensure all service levels are met.
Manage pipeline of abeyance matters.
Input of data onto the computerised system.
Personal Qualities:
Excellent communication and customer service skills.
Ability to meet tight deadlines and targets & work under pressure.
Good data input skills.
Good team player, but, also ability to work on own initiative.
Good attention to detail.
Good organisational skills.
Previous customer service experience.
Keywords: Call Centre, Customer Service Advisor, Retail
Leeds
£13,500 - £15,000 per annum
We are looking to recruit Customer Service Advisors to work for a professional organisation based in the centre of Leeds, working Monday to Friday, 9am until 5.30pm with occasional evening and weekend hours - no previous office experience is required just excellent customer service skills!
You will be required to provide high quality customer service within a contact centre environment, full training is provided.
KEY RESPONSIBILITIES;
Liasing with institutional lenders, estate agents, brokers and legal firms in relation to conveyancing applications.
Liaise with customers throughout the conveyancing process.
Dealing with new instructions, opening cases and making welcome calls to customers.
Liaise with legal teams to ensure all service levels are met.
Manage pipeline of abeyance matters.
Input of data onto the computerised system.
Personal Qualities:
Excellent communication and customer service skills.
Ability to meet tight deadlines and targets & work under pressure.
Good data input skills.
Good team player, but, also ability to work on own initiative.
Good attention to detail.
Good organisational skills.
Previous customer service experience.
Keywords: Call Centre, Customer Service Advisor, Retail