Branch Manager

Recruiter
Anonymous
Location
Scunthorpe
Salary
Competitive
Posted
10 Jul 2018
Closes
07 Aug 2018
Contract Type
Permanent
Hours
Full Time
Our client is Lincolnshire's fastest growing estate agency. They now
have a vacancy in their busy Scunthorpe office and are looking for a
Branch Manager who can effectively work with the property maintenance
team in a busy target driven lettings department.

To be responsible for:

1. Recruitment and management of staff in line with Company
objectives incl.

1. Identifying suitable candidates and carrying out interviews

2. Taking up references and carry out CRB checks on new staff
members

2. General management of the team to include but not limited to:

1. Setting and meeting targets in line with company objectives

2. Monitoring holiday leave

3. Dealing with unauthorised or persistent absence in line with
company guidelines

4. Dealing with HR issues and disciplinary procedures

5. Offering suitable support to staff experiencing performance
issues

3. Monitoring company targets and identifying areas for improvement

4. To promote the business via networking

5. Offering support to departmental managers in achieving targets
and results

6. Undertaking 121 meetings with departmental managers

7. Communicating with company directors, including monthly meetings

8. Compiling and updating any legal obligations required including
health and safety, GDPR and anti money laundering, specific
regulations etc.

9. To adhere to company values of Professionalism, Honesty, Team
Work, Respect and Knowledge

10. Gain an NFOPP and CLM professional management qualification.
Funding for this will supported by the company.

Person Specification

D = Desirable E = Essential

Qualifications

Educated to 5 GCSE's A - C grade or equivalent

E

Managerial Qualificatons

D

ARLA/NFFOP Qualifications

D

Experience

Experience of working in both the lettings and sales industry

E

Experience of working in the new homes industry

D

Experience of managing a team of people

E

Knowledge

To have knowledge & understanding of lettings, property management and
sales operation at a senior level

E

Excellent working knowledge of IT applications ;Word ,Excel ,Outlook,
Internet applications

E

Knowledge of cash handling and accounts systems preferably in
Lettings/Property environment

D

Skills and Attributes

Communication skills - to be a highly confident communicator and be
able to communicate effectively with tenants, landlords, sellers and
buyers. Also must be confident in communicating with all levels of
staff

E

Tenacity - always ensures that objectives are met and able to
overcomes difficulties encountered

E

Written and spoken English -writes and speaks clearly and concisely.
Avoids the unnecessary use of jargon or complicated language.

E

Problem solving skills - be able to deal with several problems at any
one time .Produces workable solutions to a range of problems.

E

Organisational skills - works in a systematic, methodical and orderly
way. Consistently achieves goals.

E

Management skills - to effectively manage a team of people to achieve
their goals

E

Leadership skills - to effectively inspire other to produce results,
to share a mutual respect with staff

E

Personal presentation - to be smart and professional in presentation
at all times

E

Accuracy - to be accurate and have a high attention to detail.

E

Financial awareness- controls costs and thinks in terms of profit,
loss and added value.

E

Customer service skills - always focuses on customer needs and
satisfaction.

E

Other

Current UK work permit required.

E

Current CRB check will be required

E

Valid UK driving licence and access to car.

E