Inbound Sales Executive

Inbound Sales Executive  
Westerham, Kent  

Are you a sales and customer service professional from a B2C background? Could you thrive solving problems and upselling products? If so, this is the perfect role for you.  

The Company  

With a track record of innovation, our client is a leading provider of world-class showering solutions. For 40 years, they have used cutting-edge technologies and customer insight to provide the best showering experience possible.  

They are now looking for an Inbound Sales Executive to join their team in Westerham.  

The Benefits  

- Basic salary of £16,750 per annum  
- Commission (OTE £25,000 - £30,000+)  
- Workplace pension scheme  
- Optional healthcare scheme  
- 25 days’ holiday plus Bank Holidays  

Our client believes their people are the key to their success, which is why they promote from within where possible and offer an achievable commission scheme, as well as great development opportunities.  

Based in vibrant, open plan offices, you’ll become a key member of a friendly, ambitious team of like-minded people. The team enjoy socialising, often going for after-work drinks, and you’ll be made to feel welcome from day one.  

Your Role 

As an Inbound Sales Executive, you’ll be tasked with fielding inbound calls from existing customers, offering a troubleshooting service for issues and upselling new shower systems to them.  

You’ll deal with queries received by phone, fax, email and letter and will provide excellent levels of customer service. Providing fault-finding checks, you will ascertain the root cause of problems, suggest fixes where possible and offer the appropriate sales solution or package to customers who are out of warranty.  

Your role will also involve:  

- Meeting sales and performance targets  
- Maintaining customer records  
- Following processes to ensure high standards of service are delivered  
- Covering other areas of the customer service department where required during busy periods 

About You 

To be considered as an Inbound Sales Executive, you will need:  

- Previous customer service and sales experience in a B2C environment 
- A strong focus on customer care  
- Excellent communication skills  
- The ability to think on your feet and resolve problems effectively  

Other organisations may call this role Inbound Sales Executive, Customer Care Representative, Customer Service Advisor, Customer Support Advisor, Internal Sales Executive, Customer Sales Advisor, Call Centre Operative, or Call Centre Advisor.  

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applications for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.  

So, if you are excited about the prospect of becoming an Inbound Sales Executive, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.