Rent Officer

Recruiter
Anonymous
Location
Gateshead
Salary
pro rata
Posted
09 Jul 2018
Closes
06 Aug 2018
Sectors
Engineering, Defence
Contract Type
Permanent
Hours
Full Time
Rent and Income Officer

-Part-time, Temporary until Jan 2019
-18.5 hours per week
-GBP21,000 pro rata
-Immediate start

Pin Point Recruitment are currently looking for a Rent & Income Officer to work on a part-time, temporary basis. The ideal candidate should have the following experience; working with tenants to collect rent and identifying any support needs. In this role, excellent customer service will be expected & the ability to meet targets is imperative.

Key Responsibilities:

-Ensuring a high quality of service is provided day-to-day
-Operating the arrears process
-Support & assist tenants
-Ensuring policies & legislative requirements are met
-Discussing sensitive and complex information with customers
-Taking legal actions when appropriate
-Working closely with Council Revenue & Benefits
-Providing financial and welfare benefits

Person Specification:

-Experience within a similar role
-Experience negotiating with tenants
-Dealing with people face to face and in potentially difficult situations
-Exceptional customer service

Please apply with an up to date CV