Centre Support Assistant
Oxford Innovation’s Innovation Centres division operates a network of centres that provide flexible office and laboratory space and business support services to companies throughout the UK. Our clients are start-ups, high growth SMEs, investors and also public sector organisations that contract with us to deliver innovation centres and programmes to business. In the past three years we have nearly doubled our number of centres and now manage twenty-four centres across the UK for a variety of public and private sector clients, providing space and support to nearly 1000 exciting, innovative and growing companies.
In the last Staff Survey our ‘people’, ‘colleagues’ and ‘team’ were the most often mentioned reasons why our staff like working here and we were delighted to get some great feedback about our flexible, respectful and friendly working environment. We run staff incentives schemes which give everyone the chance to be rewarded for their contribution, and our benefits package is highly competitive with other similar-sized employers.
We are seeking a confident, enthusiastic and friendly Centre Support Assistant to be part of the team within the Innovation Factory, Belfast. The Innovation Factory is designed to support job creation and act as a catalyst to attract development within the wider area and thereby create economic and social opportunity for surrounding communities. It is a place where businesses and entrepreneurs can come together, collaborate, innovate and develop new products, processes and business ideas. The Innovation Factory provides around 55,000 ft2 of Grade A accommodation arranged to provide up to 400 desk spaces and is complemented with a range of informal break out areas, business lounge, co-working space, café and meeting and conference rooms. The operation of the Innovation Factory will contribute fully to the Centre’s social and economic regeneration objectives (Good Relations Action Plan). The operation and management of the Innovation Factory supports the Belfast Agenda – ‘improving people and place.’
Our Centre Support Assistants play a key role as a support for the Centre management team. As the front line of the Centre they manage the busy reception area, make sure that the conference rooms are set up, carry out Centre administration and managing our Social Media sites. No two days are the same and you will enjoy the chance to work with lots of different people in a varied, fast-moving environment.
The most important thing we look for in our Centre Support Assistants is a willingness to go the extra mile to deliver a great customer service. The following skills and experience are also important!
- Multi-tasking in a busy and demanding customer focused environment.
- Positive attitude/self-motivated.
- Able to work with minimum supervision.
- Takes pride in personal appearance.
- An eye for detail, along with good a working knowledge of Word and Excel desirable.
- Enjoys developing self and learning both informally and formally.
- Administration / Customer Service / Receptionist experience will be helpful.
- A creative flair is desirable.
If you are able to mix with all types of people, possess excellent communication skills, are conscientious with an eye for detail with a flexible work ethic, then this may be the role for you.
To apply: Please request a full job description, application and monitoring form from Innovation Factory Centre Manager, at firstname.lastname@example.org.
Applications must be received no later than 5:00pm on 27 July 2018. If you do not have email facility please contact to discuss on 01865 261 407.
Interviews will take place week commencing 30 Jul 2018.
We are an equal opportunities employer and welcome applications from candidates of all backgrounds.