Business Development Manager

Permanent Role

Location: Newport

Salary: GBP27,000 - GBP32,000

We are recruiting for an experienced Business Manager for our client, a leading training and development company. You will be responsible for the leadership and day to day operations of the Traineeship Contract. Accountable for driving a learner led and quality service provision. Responsible for maximising the performance, efficiency and effectiveness of the department. You will have a genuine passion for making a difference to young peoples' lives.

The Role:

• Responsible for the smooth running and day to day operations of the centres

• Ensure performance & quality of sub-contractors with Traineeships

• Accountable for driving a learner led and quality service provision for our learners

• Responsible for promoting and managing the safeguarding of learners. Undertaking designated safeguarding officer duties

• To be fully conversant with our policies and procedures for the welfare, protection and safeguarding of children and vulnerable adults

• Responsible for effectively managing and dealing with challenging behaviour

• Responsible for ensuring supervision of learners. Maintaining centre discipline and expected behaviours of learners

• Responsible for ensuring a positive customer, employer and learner service, dealing with complaints in an effective and timely fashion

• Supervise the development of learners to improve their ability to progress into employment, further training or further education

• To work in partnership with the Quality Assurance Manager to ensure award body and associated quality standards are achieved

• To assist in the development of the strategic planning for all operational activities

• Leading and implementing appropriate and effective change

• Responsible for management information analysis and reporting

• Accountable for forecasting, departmental income and cost control for the centre

The Ideal Candidate:

• You must have previous management experience

• Change management experience

• Experience of working with disengaged youths and challenging behaviour

• Safeguarding experience

• Enhanced DBS Disclosure Check

• Training sector experience

• Excellent organisational skills

• Meet tight deadlines and manage multiple priorities under pressure

• Excellent communication and interpersonal skills

• A Challenging and inspirational leader

• Proven ability to deliver

• Knowledge of public funded training schemes

• Knowledge of qualifications and award body criteria