Front of House Worker (Nights) - YMCA Guildford

Guildford, Surrey
£21,752 per annum
05 Jul 2018
24 Jul 2018
Contract Type
Full Time


Front of House Worker (Nights)
YMCA Guildford
37.5 hours per week
Permanent Contract
£21,752 per annum 

YMCA Guildford provides accommodation for over 100 young people including those in housing crisis and those studying at the Academy of Contemporary Music.

We are recruiting a Front of House worker, to work waking night shifts in our supported housing projects for young vulnerable people. This is an exciting, rewarding and varied role, working for an established and well known charity which supports young people to Belong, Contribute and Thrive. 

The position comes with excellent benefits, including training opportunities, 27 days annual leave, a life assurance policy of 2x your annual salary, and an interest free bike loan. Please download a job pack for more information about other benefits offered.

You will be responsible for ensuring that all residents and visitors to the premises receive a friendly and professional welcome. You will support with the effective running of the service; dealing with face to face and telephone inquiries, dealing with resident enquires, processing rent payments and supporting the wider staff team to help young residents manage their behaviour and maintain their tenancies. 

Front of House staff will be responsible for the safety and security of the building and the residents outside of normal business hours. 

You ideally will have experience working with young people, particularly those considered vulnerable or with multiple and complex needs. You will need excellent time management skills and the ability to multi-task.

YMCA DownsLink Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). 

Closing date for applications: Tuesday 24th July 2018 at 9am

Interviews date: To be confirmed

Please note that we do not accept CVs.
To apply, please download an Application Pack and an Application Form from YMCA DownsLink Group,, or email or contact the Human Resources Department at 47 Church Road, Hove, BN3 2BE, tel. 01273 222595.