Housekeeping Supervisor

Recruiter
Anonymous
Location
Wokingham
Salary
GBP20,000
Posted
04 Jul 2018
Closes
31 Jul 2018
Contract Type
Permanent
Hours
Full Time
This high quality boutique hotel is now recruiting for an exceptional candidate.

The hotel is located near Sonning (5 miles from Reading)

Salary will be GBP20,000 based n a 45 hour working week.
Job Title:
Housekeeping Supervisor

Responsible To:
Housekeeping Manager

Scope and General Purpose:

To manage all aspects of the housekeeping department and to ensure cleaning and servicing of all bedrooms and public areas including to a high standard of cleanliness throughout the hotel in accordance with hotel standards.

Guest:

??Ensure that there is adequate linen for the department and that it is not over stocked

??To assist your Line Manager to ensure that all guest supplies and housekeeping supplies are not over stocked, and they are ordered accordingly

??To assist in the maintaining of the guest satisfaction score of 4.5 out of 5 through clear and precise bedrooms standards

??To promote a customer focused culture within the department by leading by example and encouraging in house training of all team members through an agreed training plan

??To ensure adequate staff are on shift to cover the needs of the business in the absence of your Line Manager

??To ensure that all maintenance items are recorded correctly on Reslynx and for any priority items are reported to your Line Manager

??To be responsible for the day to day operations of the department in the absence of your Line Manager

People:

??To work closely with other departments

??To report any suspicious incidents, substances, objects or character immediately to your Line Manager

??Provide good service to all internal customers

??To be accountable for the recruitment department within the department

??To be responsible for all training and development within the department

Business:

??To act as a sales person, promoting the image of the Hotel at all times

??To attend the daily 10am meetings, weekly management meetings and functions sheet meetings

??To attend any other meetings that requires the Housekeeping department

??To ensure that the housekeeping wage target meets budget

??To carry out weekly stocktakes and daily bedroom inspections

??To arrange any other special cleaning such as window cleaning, lost property and carpet cleaning

Corporate and Social Responsibilities

??To be aware of and comply with the Hotel's Policy on Health and Safety at work and fire policy.

??To carry out all duties in a safe manner, having regards to the health, safety and welfare of all persons on the hotel premises
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