Brook Street

Call Centre - Inbound Customer Service

Brook Street
Southampton, Hampshire, England
04 Jul 2018
01 Aug 2018
Robin Francis
Contract Type
Full Time

Are you working in the Customer Service sector and looking for a new challenge?

Here at Brook Street, we have several exciting opportunities available for Customer Service Advisors based in Central Southampton starting immediately!

  • Weekly pay, paying £8 per hour
  • 37 hour working week
  • Monday to Friday hours
  • Immediate start dates available

As a key member of the Customer Service Team you will be handling calls in relation to HR and Payroll queries; experience in these sectors is not necessary as long as you can demonstrate that you have fantastic customer service skills and always want to help the customer.

Your duties will include:

  • Being the first point of contact for customers
  • Answer all incoming calls within a specified time to ensure Service Levels are met
  • Provide outstanding customer services at all times whether this be over the phone or responding to written queries
  • Ensure all queries are resolved in a timely manner

We are looking for people who can:

  • Deliver a high level of customer service at all times
  • Can use Microsoft Word and Excel
  • Strong communications skills.

These roles are initially for 3 months but may be extended beyond this period.

If you are interested in these roles please call the Southampton Public Sector team on 02380338274 and ask for Giles. Or send your CV