Systems Support Engineer

Salary: £20,456 - £22,392

Contract Type: Permanent, Full Time, 37 hours per week, 52 weeks per year

Location: Paignton, Devon

South Devon College is a Further and Higher Education college with top success rates, located in Torbay, which is part of the beautiful English Riviera on the South Devon coast. Our state of the art campus offers local access to world class facilities. We are an ambitious College, ambitious for our learners, our staff and the community we serve. We measure our performance by the success of our learners.

Our fresh vibrant culture provides 12,000 learners each year with a wide provision ranging from the South Devon High School through to University Learning, contributing an overall £30 million+ College expenditure to the local economy.

We are currently recruiting for a Systems Support Engineer to join us in our IT and Print Services team.  You will be required to provide 2^nd line IT support for the College staff and other key stakeholders, manage and resolve support calls, working with 3rd line support when required.

The core requirement for this role is strong desktop and mobile device installation, configuration and troubleshooting, utilising best practices especially around device security. In addition, we’re looking for experience across several technology areas, especially exposure to network configuration and support. At SDC we have a mix of Windows and Linux servers, Veeam, Windows, Mac and mobile endpoints, Exchange and Office 365 all connected by a Cisco and Meraki network protected by Sophos UTM and Cisco ASA. Experience of using and maintaining Microsoft SCCM and Meraki MDM would be an advantage.

The successful candidate will be willing to undertake additional vendor specific training/qualifications when required, have experience in a similar role and be working in a customer–focused environment.

Benefits as follows: 25 days Holiday, up to 5 College closure days, Paid Bank Holidays, Membership of the Local Government Pension Scheme, Life Assurance (if member of pension scheme), On Site Nursery (Mama Bears), Nursery Voucher Scheme, Fitness Suite Facilities, Staff Discounts (Inspirations – Hair & Beauty, NUS Student Cards), and Access to Automotive Department (Small Car Repairs & Pre MOT Testing at low costs) and many others.

Closing Date: Midnight, Thursday 19^th July 2018

Interview Date: Wednesday 25^th July 2018

To apply and for a full job description please visit the Jobs page of the South Devon College website.

This College is committed to Safeguarding/Prevent and promoting the welfare of learners, including children and young people, and expects all staff and volunteers to share this commitment.