Market Manager

Direct Ferries Limited is seeking a Market Manager to join its Commercial team to assist with its Japanese, Korean and other South East Asian markets.

Responsibilities

The postholder will:

• lead and spearhead the business development plan for the South East Asian markets;
• identify and analyse customer requirements in the South East Asian markets;
• be responsible for building strong working relationships with local ferry operators in Japan, South Korea and other East Asian Operators, assisting with their international expansion;
• liaise with senior stakeholders within the business to understand requirements;
• prepare data for marketing purposes(SEO/PPC);
• undertake market research;
• write contents for drive SEO;
• plan promotional campaigns and products;
• analyse sales and customer trends and report to senior management;
• compile, analyse and review competitor activity and pricing;
• manage the product inventory on internal systems;
• assist the Commercial Manager in negotiations;
• translate the website into Korean and Japanese; and
• train Japanese and Korean customer service agents.

Requirements

The successful candidate must:

• hold a bachelor’s level degree, preferably in Marketing, Communications or Business Development;
• be fluent in Japanese and have a basic working knowledge of Korean. Knowledge of another South East Asian language and Finnish is desirable;
• have at least three years’ relevant experience working in business development or account management, of which at least two years were spent working in the travel/ferry  industry;
• demonstrate strong analytical skills;
• be client-focused and have excellent communication skills;
• have a high level of computer literacy, in particular in MS Office and preferably using Tableau; and
• have strong attention to detail.

To apply, send your CV and covering letter aswenil@directferries.com.

Date posted: 4 July 2018 Closing date: 1 August 2018