Technical Associate - 1st / 2nd Line

Solihull, West Midlands
Up to £25,000 (DOE) + Extensive Benefits Package
04 Jul 2018
01 Aug 2018
Contract Type
Full Time

Technical Associate - 1st / 2nd Line 
Up to £25,000 (DOE) + Extensive Benefits Package 

SSP are a global provider of technology systems and solutions across the entire insurance industry where we provide core technology solutions, distribution and trading capability, advanced analytics and solution delivery across a global customer base. 

Our team is growing, so we are on the lookout for a talented Technical Associate to join our Managed Services team in Solihull. 

We’d like to meet a Technical Associate has the ability to work with: 
- Active Directory 
- Microsoft Exchange Server 
- SQL Server 
- Microsoft Office 365 
- Backup Exec 2012/2010 
- VMware 
- Azure/AWS or Similar cloud technologies would be a bonus 

What’s in it for you? 
- Opportunity to work with Cloud technologies 
- A great working environment where we encourage work life balance 
- Great culture and values across our locations 
- 25 days’ holiday, pension, free parking, childcare vouchers, discounted benefits and perks through our benefits partners, Salary Sacrifice schemes that cover technology, treatments, cinema, days out, dining and much more 
- A clear, personal learning and development plan 

The Technical Associate’s responsibilities include: 
- Assisting in release management and technical integration processes 
- Investigating and solving technical problems 
- Performing backups and checking of automated backups 
- Hardware installation and configuration 
- Applying software updates 
- Documenting systems and their configuration 
- Documenting processes and procedures
- Routinely health checking systems and software 
- System performance monitoring and reporting 
- Serving as a technical resource by providing support to multiple projects and business units 

At SSP we believe that our diversity makes us stronger. As an equal opportunities employer, we celebrate and support everyone who works for us. We are committed to providing equal opportunities in our working practices and are proud of our inclusive culture. 

It goes without saying that we do not discriminate on any basis. Instead we continue to actively promote equality and grow our diverse workforce for the benefit of our customers, products, our business and our people. 

The Technical Associate plays a crucial role in delivering our vision and values through you, your team and the business. 

To apply for the role of Technical Associate, please apply via the button shown. 

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Additional Keywords: Technical Associate, IT Engineer, Technical Support Engineer, Infrastructure Engineer, Technical Solutions Associate, Software Analyst, OS Engineer, Operating System Analyst, System Analyst.

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