Electronics Product Support
- Recruiter
- Anonymous
- Location
- Slough
- Salary
- to GBP35k base + benefits
- Posted
- 29 Jun 2018
- Closes
- 27 Jul 2018
- Sectors
- Education & Teaching, Support
- Contract Type
- Permanent
- Hours
- Full Time
Electronics Support Engineer
Due to business increase, this leading electronics innovator has an
excellent opportunity for an Electronics Support Engineer within their
expanding R&D facility to join them.
As the key role as the interface between the designers and the customers,
you will provide technical support a growing number of OEM customers
across the globe with an ever increasing portfolio of specialised OEM
electronic products, particularly for the refrigeration industry where
they are innovating in IoT connected devices.
You will be advise on the use and application of the electronic products,
analysing and solving technical and electronic problems advise on device
configuration and programming via telephone, email and very occassionally
face-to-face, both within the UK and overseas and support customers
directly (testing units, how to use equipment etc). You will also make
recommendations to the R&D team for product enhancements.
You'll work closely with the design team and will receive product
training on new products, application s/w and systems
Requirements:
Suitable candidates should be qualified to at least HNC/HND or above in
Electronic engineering or similar and have experience in dealing directly
with customers or supporting team members to resolve technical issues,
and experience in component level fault finding and repair, with the
ability to use test equipment.
This will include an understanding of analogue and digital circuits and
how they work and experience in root cause analysis, with a logical
approach to problem solving.
You will possess a clear telephone manner with the ability to explain
technical terms simply and will need to be living within a reasonable
commute of Slough.
Candidates that do not meet the above criteria may not receive a reply.
In return, a salary package of up to GBP35k (Dep on exp) is
offered+benefits+great working environment +career progression
Due to business increase, this leading electronics innovator has an
excellent opportunity for an Electronics Support Engineer within their
expanding R&D facility to join them.
As the key role as the interface between the designers and the customers,
you will provide technical support a growing number of OEM customers
across the globe with an ever increasing portfolio of specialised OEM
electronic products, particularly for the refrigeration industry where
they are innovating in IoT connected devices.
You will be advise on the use and application of the electronic products,
analysing and solving technical and electronic problems advise on device
configuration and programming via telephone, email and very occassionally
face-to-face, both within the UK and overseas and support customers
directly (testing units, how to use equipment etc). You will also make
recommendations to the R&D team for product enhancements.
You'll work closely with the design team and will receive product
training on new products, application s/w and systems
Requirements:
Suitable candidates should be qualified to at least HNC/HND or above in
Electronic engineering or similar and have experience in dealing directly
with customers or supporting team members to resolve technical issues,
and experience in component level fault finding and repair, with the
ability to use test equipment.
This will include an understanding of analogue and digital circuits and
how they work and experience in root cause analysis, with a logical
approach to problem solving.
You will possess a clear telephone manner with the ability to explain
technical terms simply and will need to be living within a reasonable
commute of Slough.
Candidates that do not meet the above criteria may not receive a reply.
In return, a salary package of up to GBP35k (Dep on exp) is
offered+benefits+great working environment +career progression