Internal Sales Administrator

Location
Letchworth
Salary
Market related
Posted
29 Jun 2018
Closes
27 Jul 2018
Ref
BRGR-001
Contact
Mark Turner
Contract Type
Permanent
Hours
Full Time

Internal Sales Administrator

The role forms the important link between external sales activity, including both customers and representatives, and all internal departments. It is to ensure that information required by all parties concerned is produced in a timely and accurate manner.

The Sales Administrator plays an instrumental role in the sales process for our client, and is responsible for ensuring that customer’s expectations in terms of service levels are met or exceeded.

Job responsibilities:

  • Manage and control the effective flow of information both from and to customers,
  • Sales Representatives and internal departments.
  • Ensure the timely and accurate processing of requests for information and
  • requirements from both internal and external sources whether written or verbal.
  • The checking of all information and data for accuracy and completeness, before
  • communicating with the relevant party.
  • Regularly progress and follow up requests for information and approvals from all
  • sources.
  • Display a pro-active, “can do” attitude and promote a “team approach” amongst
  • internal sales personnel in order to provide effective customer service levels.
  • Maintain suitable records to enable the swift retrieval of all information pertaining to
  • customer records.
  • Visit customers as required in order to improve relationships and obtain first hand
  • knowledge of their requirements.
  • Handle day-to-day queries and issues and satisfactorily resolve such items.
  • During day to day customer management, review customer interaction to ensure
  • continuing contact with present, previous and potential customers with the
  • possibility of arranging Sales Representatives appointments.

Requirements:

  • Excellent telephone skills.
  • Computer literacy.
  • Accurate work.

Experience of print or packaging manufacture is advantageous but not essential as training will be provided as necessary.

If you feel you’re the ideal candidate that our client is looking for, then send in your CV today by clicking the APPLY button below.

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