Administration Officer – Donors / Supporters BLUS66835

Rugby, Warwickshire
£20,064 - £21,895 per annum
29 Jun 2018
23 Jul 2018
Contract Type
Full Time

Administration Officer – Donors / Supporters BLUS66835


£20,064 - £21,895 per annum

Our client is looking for an Administration Officer – Donors / Supporters to join them to provide support across all areas of gift administration, delighting their supporters and inspiring them to continue giving. To deliver this they need strong customer service professionals who are passionate about their supporters.

Making outbound telephone calls/emails as required to new supporters, following up queries, verifying details or thanking donors, you will act as an ambassador for Supporter Care & our client at all times.

As an Administration Officer – Donors / Supporters you’ll be part of a busy team delivering an outstanding multi-channel contact service to our clients existing and potential supporters and donors. You will have a passion for people and will always be looking to go the extra mile to help others.

The successful candidate will be educated to GCSE level in English and Math’s and has experience of working in a customer/supporter service environment and experience of processing financial transactions is essential. The successful candidate will also have excellent call handling and communication skills, experience of processing financial transactions and of using CRM databases.

With a good understanding of Microsoft Office and Social Media platforms, you will be able to multi task, work on your own initiative and also across a team, following business controls and systems.

Our client is an international non-governmental organisation (INGO) that develops and demonstrates practical, technology based solutions that enable women and men living in or vulnerable to poverty, to lead dignified lives.  They partner with people whose lives are transformed by these efforts and ensure local ownership and solutions that work in the longer term, without them. 

All applicants must have the pre-existing right to both live and work in the UK.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email

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