Receptionist / Administrative Support

Job Title: Receptionist

Location: Tower Hill

Salary: £20,000 per annum

Job Type: Permanent, Full Time

Closing date: Friday 27th July 2018

At Arden University, their vision is to make education more accessible, engaging and beneficial to people everywhere. Arden has ambitions to disrupt the traditional concept of how people access Higher Education, in line with Government policy. 2018 is therefore an exciting year for the University as they continue with their transformation and development programme, driving an industry-leading learner experience and further developing their innovative 'compressed-blended' full time degrees across 6 UK and international campus locations.

They are a values driven organisation, and in line with their values of supportiveness, integrity, innovation and ownership, they want to make sure that each of their study centres is delivering an outstanding student experience that is completely aligned to their brand promise, whilst providing a tailored and personalised experience reflective of the local needs and culture of the student and staff profile. They pride themselves on the relationships they build with their students and the importance their staff across the organisation place on supporting students to realise their potential. They recognise that the pressures of people's hectic, modern lives often means their students are constrained - by location, cost, family/caring commitments or simply time. By making their degrees, masters and MBA programmes available through both online distance learning and flexible on-campus 'blended' study, they have been able to support students ranging from 18 to 80 years old to achieve their ambitions and benefit from Higher Education.

The Role:

The post-holder will be based in their Tower Hill Study Centre and report to the Centre Manager and will provide a welcoming and helpful front of house service to their students and visitors along with basic secretarial support to staff and the Centre Manager.

Candidates:

The successful candidate will possess an enthusiasm and passion for delivering excellent customer service with a proactive attitude to task completion and problem solving.

The Receptionist should be able to plan and prioritise tasks effectively, work to deadlines and collaborate with others to achieve agreed objectives but also have the ability to work on their own initiative. You should have the ability to quickly learn new skills/procedures and apply them to the job and be able to react quickly to circumstances as they arise.

You should have previous experience in a reception/front of house or similar role and possess excellent IT skills including the use of Microsoft office products including MS Word, Excel, PowerPoint and Outlook and be proficient in the use of these programmes. You should also have excellent oral and written communication skills including a high level of accuracy and good presentation of work

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