Brook Street

Collections Advisor

Recruiter
Brook Street
Location
Northampton, Northamptonshire, England
Salary
£16000 - £21000 per annum + uncapped bonus
Posted
27 Jun 2018
Closes
25 Jul 2018
Ref
Collect/GB
Contact
Northampton Branch
Contract Type
Permanent
Hours
Full Time

Telephone Collection Negotiators

Northampton Town Centre

£16,000 - £21,000 DOE + uncapped BONUS

OTE £20k - £30k


THE ROLE
We are looking for Telephone Collection Negotiators to work in Northampton town centre call centre. This is an exciting opportunity for enthusiastic and hardworking individuals. You will be working for a nationwide enforcement company where you will be responsible for collecting outstanding government debt.

You will deal with high volume calls to recover outstanding debts, discussing with customers how to clear their debt. You will be setting up payment plans where necessary, following up with customers and logging all information on the internal system.

THE CANDIDATE
The successful candidates will be assertive, pro-active and highly self-motivated. You will have the ability to negotiate effectively with customers whilst always maintaining a high level of professionalism and have the ability to make sensible decisions.

You will be dealing with customers at pre-enforcement stage of debt collection; this could mean that you will be dealing with potentially aggressive and very distressed customers. You should therefore have a very resilient nature, excellent communication skills and have the ability to remain calm at all times. This position will suit someone with the drive and determination to achieve targets and have the hunger to earn uncapped commissions £££

THE PACKAGE

  • Uncapped BONUS ££
  • Progression Opportunities
  • FREE Parking (walking distance to bus & train station)
  • Workplace Pension Scheme
  • 20 annual leave days + BH

Hours: 35 hours (week 1, Mon to Fri, 8 - 15; week 2, Mon to Fri, 15 - 21 + either Sat or Sun till 4pm)

*Please only apply if you can commit to the working hours as there is no flexibility with this*

*Please apply by sending your CV*