Automotive Parts Sales Advisor - Toyota & Lexus

Location
IG8 0AA, Woodford Green
Salary
£30,000 OTE + Gym Discounts, Employee Car Scheme, Pension
Posted
27 Jun 2018
Closes
18 Jul 2018
Ref
11481
Contract Type
Permanent
Hours
Full Time

Automotive Parts Sales Advisor - Toyota & Lexus 
Woodford Green, IG8
£30,000 OTE + Gym Discounts, Employee Car Scheme, Pension 

We have an exciting new opportunity for a Parts Sales Advisor to join our growing Toyota and Lexus business.


Reporting to the Parts Manager, the Parts Sales Advisor is responsible for professionally representing the brands, building and maintaining strong and lasting relationships with new and existing customers, whilst achieving allocated sales targets. The role also carries the responsibility for being a brand champion, demonstrating and providing expert knowledge, advice and support, when engaging with customers.

Selling:

+ Achieve personal KPI‘s and revenue objectives with target customers
+ Accurately identify parts to meet the customer sales requirements
+ Utilise all product promotions effectively to achieve specific targets set
+ Identify and leverage potential sales opportunities within customer base
+ Maintain own product knowledge and awareness of competitor activity

Customer:

+ Build strong working relationships with customers through regular contact with them on the phone and via face to face visits
+ Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice
+ Provide timely communication to customer on their credit status

Communication

+ Assist, liaise with and support the Centre team to ensure good working relationships and delivery of excellent customer service
+ Work with the Parts Manager and others to achieve sales targets and provide a joined up approach to sales

Systems and processes:

+ Handle incoming calls and customer enquiries within KPIs, using the approved greeting
+ Ensure the proper and accurate use of all systems to search and order parts
+ Complete all required documentation accurately and promptly
+ Deal with all cash and credit card transactions in line with Guidelines 

In order to be successful for the Parts Advisor position, you must:

+ Be a self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment
+ Be a confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment
+ Have a passion for providing a great customer service experience
+ Be able to communicate effectively and build strong relationships with all key stakeholders
+ Have the ability to relate well to others and work as part of a team
+ Have excellent verbal and written communication skills with a professional telephone manner

Skills you will require:

+ A passion or interest in the automotive industry
+ The ability to provide an exceptional customer service experience
+ The drive to achieve individual and team based sales targets on a weekly & monthly basis
+ Results Orientated
+ Excellent attention to detail and accurate record-keeping
+ Be IT literate, preferably with a good working knowledge of MS Excel
+ A full Driving Licence

What we can offer you:

+ A genuine platform for you to develop your career and skills through our industry leading training and development programmes.
+ An honest and trustworthy place of work with an opportunity to join an exceptionally knowledgeable team of industry professionals

Interested? Just Apply Below...

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.