Technology Trainer

About Ashurst: Ashurst is a leading global law firm with a history spanning almost 200 years, and clear strategy for our future growth. Our in-depth understanding of our clients and commitment to providing exceptional standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit here In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks. These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations Business Area - IT Role: Technology Trainer Location: Glasgow Reporting to: Global Technology Training Manager Hours of work -Monday to Friday 9:00 - 17:30, although you will be required to work such hours that are necessary to perform your duties. Department/ Role Overview: To provide comprehensive technology training to partners, legal staff, secretarial and support staff in all offices. Main responsibilities: Develop and deliver high quality learning solutions (instructor led workshops, virtual training and eLearning courses) Provide ad-hoc training sessions for specific queries Develop bespoke training solutions for key business areas Be actively involved in business wide projects requiring training solutions Accurately update the Learning Management System Manage and support internal team projects Maintain consistently positive customer feedback Be active in knowledge sharing activities Risk and Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requires and internal policies. Essential skills and experience: Experience working in a legal or professional services environment Excellent verbal and written communication skills Credibility, presence and presentation skills to influence at all levels Demonstrable experience in creating high quality, succinct training materials Experience of working through complete IT project lifecycles Proven track record of delivering MS Office 2010 from basic to advanced level Knowledge of learning methodologies and learning styles Ability to perform well under pressure and to work to deadlines Proactive, problem solving approach to work Experience of training needs analysis and evaluation methods Ability to build effective team relationships Good analytical skills Excellent time management and prioritisation skills Comprehensive understanding of the learning cycle Experience of working remotely and/or within a variety of international cultures Desired skills and experience Train-the-Trainer Certification (e.g. LPI) On-line training certification (e.g. COLF, CDOL) eLearning development skills MOS qualifications Our Culture is shaped by our core values of Collaboration, Excellence, Innovation, Integrity and Accountability. They guide how we relate with each other, our clients, our behaviour.