Food and Beverage Manager - 4 Star Hotel

Food and Beverage Manager

Our client is part of a private group of quality hotels of distinction just outside London.

We are currently recruiting for an experienced Food and Beverage Manager to join the hotels management team.

The hotel has two restaurants a fine dining restaurant and Brasserie restaurant/bar for more informal dining. They also offer outside terraces and afternoon tea.

As Food and Beverage Manager you will report directly to the Deputy General Manager and will be responsible and accountable for all food and beverage service areas.

Your focus will be the consistent delivery of high standards of guest service across all F&B operational areas. You will be supported by a Restaurant Manager, F&B Supervisor, Bar Supervisor and overall managing a team of 20 employees.

Duties include;

• To ensure all F&B service staff are recruited, trained and developed in line with current and future business requirements and budgets.
• To ensure all service standards and Mystery Guest Standards are achieved consistently across all FB areas.
• Ensure the presentation of all F&B areas is clean, safe, welcoming and appealing with point of sale material displayed in line with agreed standards and legislation.
• Ensure all F&B team members are smart, punctual, polite, courteous and helpful to guests & colleagues at all times.
• Ensure team have all products and resources to deliver excellent service by an organised process of planning, stock taking, ordering and requisitioning.
• Ensure the team have excellent product knowledge of all menus.
• Performance management of the team through, training, coaching and support.
• Set, implement and maintain F&B Department SOPs.
• Drive sales through all F&B outlets to support in achieving revenue goals.
• Monitor guest feedback both personally and through guest comment reporting systems /processes ensuring an appropriate response.
• Ensure all F&B control procedures are implemented.
• Ensure that all rotas for F&B departments are prepared to ensure adequate cover while meeting budgetary requirements based on sales.
• Work with the senior team to generate ideas for product development, menu development to increase sales and meeting ever changing guest requirements.
• Implement and maintain an effective process of communication and briefings to ensure all teams are focused and up to date with current issues, requirements, menus and objectives.

Requirements;

• Smart appearance
• Excellent communication skills
• Previous experience of working in a high volume restaurant & bar operation, with a proven track record of delivering results.
• You will need a passion for; hospitality, exceptional customer service, great quality fresh food, customers and people
• You must be able to demonstrate an ability to manage a team by coaching, developing and motivating others. Experience of developing teams to their full potential.
• A strong, ambitious individual, looking for a challenge, driven by 100% customer satisfaction.
• Open minded and flexible with the ability to innovate at all times.
• Be a team player with the desire to develop yourself and those around you.
• Adaptable in their approach and able to work and adapt in a fast changing environment
• To be the personality and champion of the Food & Beverage department
• Operational experience in a variety of concepts
• Commercially driven
• Creative team builder & leader
• Not afraid of hard work and the ability to be hands on.

A perfect opportunity for an experienced Food and Beverage Manager to join a great hotel and group

C&E Recruitment is a specialist hospitality recruitment agency.We have permanent positions available at all levels within the hospitality sector. Should this vacancy not match your skill set please feel free to still click on the 'apply now' button and you will be contacted about other suitable positions. All candidates must be able to demonstrate that you are either an UK / EU resident, or hold a relevant and valid work permit or visa to live and work in the UK