Head of Operations (Food eCommerce) - Production, Warehouse, Despatch
- Recruiter
- RecruitmentRevolution.com Ltd
- Location
- Runcorn, Cheshire
- Salary
- Up to £80,000 + Pension + Staff Discounts + 31 days holiday (incl bank holidays)
- Posted
- 25 Jun 2018
- Closes
- 23 Jul 2018
- Ref
- 11037
- Contract Type
- Permanent
- Hours
- Full Time
Head of Operations (eCommerce) - Production, Warehouse, Despatch | Food FMCG
Runcorn, Cheshire
Up to £80,000 + Pension + Staff Discounts + 31 days holiday (incl bank holidays)
Is this job right for me? Yes...
++ If you come from an Agile SME circa £10-£50 Million bracket
++ If you come from an eCommerce business that has its own production facility
++ If you have the tools to oversee the entire operations; from raw ingredient management & production (food) to pick, pack and despatch
++ If you want to go on a journey with a fast-growing company and you’re able to deal with challenges this brings
Who we are:
We are a multi-award winning British online retailer and manufacturer food brand, based in Cheshire, England distributing to over 30 countries throughout Europe.
In the last few years, we've won no less than six awards. On the back of this success and our continued rapid growth, we are now embarking on our next phase of expansion. We're offering the right candidate the opportunity to join a dynamic team in a successful business operating in a sector that is booming. It doesn't get much better than this!
Head of Operations Role:
We are an entrepreneurial business in the eCommerce space. You must love going on a journey with the rest of the team and the business and be prepared for every challenge, large and small. Your ability to drive change and manage scale on a daily basis are absolutely key to your success. This is a unique opportunity for an individual who is ready to make their mark in a non-corporate, fast-paced environment.
As Head of Operations, you will have responsibility for all areas of our operation including:
1. Pick, pack & despatch eCommerce
2. Warehouse of finished goods and raw ingredients
3. Multi-faceted in-house production
4. Purchasing and production scheduling
5. Technical and Quality You will possess exceptional man-management skills including the ability to motivate, inspire and lead. Experience gained throughout your career will mean you have bags of energy and experience to make this role your own. You must be able to operate at all levels from the shop floor to the boardroom.
We are looking for someone with first class organisational skills, ability to get their hands dirty when needed and also think strategically when necessary. You should be able to demonstrate your ability to a scale a business operationally and have the drive to match our ambitious growth. You will have an exciting challenge from day one which means only those who are looking to achieve something great in their next career move need apply. A passion to work for a fast-growing exciting consumer brand are essential.
Head of Operations Key Responsibilities:
+ Co-ordinate best-in-class eCommerce pick, pack and despatch
+ Manage large orders for key customers such as Amazon and international distributors
+ Oversee the key areas of warehouse and production from end to end
+ Drive improvements across all areas of the production of foods and snacks
+ Manage a number of teams to minimise churn and maximise productivity
+ Work out and implement standard operating procedures
+ To lead day to day operations through the teams, ensuring completion of work is accurate, efficient and cost effective to meet organisational plans within established budget and timescales.
+ Recommend alternative work methods, procedures, controls and staffing when required and appropriate.
+ Implementation of business measures, new processes or strategies; create, implement and manage operational plans, assist in development of strategic plans for operational activity, liaising with senior management as appropriate.
+ Improve working environment and processes of organisation (continuous improvement), implement quality management and regulatory compliance strategies.
+ Plan and control change; ability to implement and oversee change processes.
+ Prepare, revise and submit reports; forecast, monitor and control budgets within area of responsibility
+ To ensure robust performance management of the operations team; ensuring employee productivity whilst maintaining quality of work
+ To resource plan the operation, both short/medium and long terms ensuring that business initiatives / plans are taken into consideration along with key trends; structures / roles / objectives / responsibilities / schedules to be continuously reviewed to ensure these meet the site requirements.
+ Develop existing team members and implement robust succession plans
+ Develop and maintain a Health and Safety culture to ensure the well-being of all employees, through constant monitoring, reviews of procedures Improve and maintain compliance with all relevant legislation
+ Ensure that policies are applied and managed in a fair, consistent and transparent way Oversee all labour budgets and operational personnel recruitment to a high standard
+ Improve processes, procedures and operational ways of working to optimise efficiencies in every area
+ Maintain effective regular communication across Supply Chain, Departments and ensure this cascades to team members
About You:
+ Ideal candidate will have a wealth of experience particularly in eCommerce and have operated at a similar level in the past.
+ Experience and knowledge of production facilities would be a distinct advantage.
+ We need someone strong willed, personable, confident and extremely assertive.
+ Knowledge and understanding of the full process, including demand planning, technical, buying, warehouse, production, sales are a must have.
+ Ability to get involved in everything from ground up (Not just senior aspects)
You may have worked in the following capacities:
FMCG Manufacturing, Ops, Food Manufacturing, Operations General Manager, Site Operations Manager, Food Production Ops, eCommerce Distribution Operations, eCommerce Ops Manager, Warehouse & Distribution Manager.
Interested? Just Apply Below...
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If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.