MI Manager

As an MI Manager, the role will involve working as part of the analytical team producing and distributing MI data for the business. The role will require you to analyse, present and distribute monthly, quarterly and adhoc reports for internal colleagues, customers, external business partners and regulators.

Key Accountabilities:

Key contact for anything MI related, including reporting tool product support, set up, maintenance, issue resolution and consultation
Provides extensive consultation with internal and external end users of the MI reporting tools on product usage and functionality.
Makes effective recommendations to product end users regarding which reports best correspond to the client's requirements and needs
Analyse reports and identify trends and their client impact

Adheres to a Statement of Work that is outcome and results oriented with SLAs and clear expectations on deliverables and commitments

This list is not exhaustive and from time to time, you may be requested to undertake other reasonable duties upon request from Senior Management or Director which may sit outside of this job description.

Employee Benefits:

22 days holiday allowance (increasing to 28 with tenure) + 8 paid Bank Holidays
Flexible working hours
Quarterly Reward & Recognition evenings
Variety of monthly/weekly bonus schemes, varying with department
Workplace pension scheme
Enjoyable working environment (ping-pong tables, refreshments, facilities, regular work nights out)
Training & NVQ programmes
Career progression opportunities with a career path for each role

Essentials:

A-Level or equivalent in Mathematics/IT or related field

Previous experience dealing with compliance/risk

Advanced user of Microsoft Excel/SQL Beneficial
Fully proficient with GBT MI / BI reporting tools and capabilities

Self-motivated attitude
Good problem-solving skills
Clear communication skills (written and verbal)
Empathetic and understanding
Understanding of business travel data, tools and process flows

Ability to work effectively both in a team & independently
Shares knowledge and ideas
Respects confidentiality of information
Works always within the FCA, ICO, SRA regulatory rules and guidelines