Emergency Response Manager

Emergency Response Operations Manager
Location: Flexible in Warmley, Quedgeley or Taunton
Contract type: Maternity Cover (up to 12 months)
Hours per week: 35
Salary: GBP 27,113 - GBP 30,603 per annum DOE

About the role

If you are experienced in emergency response and are keen to lead an amazing team of staff and volunteers who really make a difference to the lives of vulnerable people, this could be for you. We have a fantastic opportunity for an organised and motivated individual to join our Emergency Response team as an Operations Manager, on a fixed term basis.

You will oversee and lead the day to day function of all aspects of British Red Cross emergency response services. These services focus on supporting people during a crisis in the initial response phase, helping them transition to recovery, and developing preparedness and resilience amongst individuals and communities to help cope with crises should they occur.

Reporting to the area director, this role supports the overall management and strategic direction within the area and is a key part of a national team driving growth, continuous improvement and development of our services. Services are developed and implemented within the framework of national guidelines and to national expectations, but flexed to meet local needs. The success of this post will be demonstrated by an increase in our abilities and capacity to respond through an enhanced volunteer base, involvement in emergency planning functions with our partners, productive partnerships and will enhance the reputation and influence of British Red Cross in the field of emergency and crisis response.

About the team

The Independent Living & Crisis Response service (IL/CR) supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care, and emergency services.

About the person

To be successful in this position you must have the following skills and experience:

• Educated to 'A' level (or equivalent by experience)
• Experience of managing staff, volunteers, services and projects
• Experience of working in an emergency response environment and with external partners in this field
• Experience of delivering high quality services to people in need
• Excellent leadership and people management skills
• Understanding of how to improve service quality for the benefit of users
• Comfortable working in a pressured and busy environment
• Outcomes and solutions focused; collaborative approach
• Organisational skills - planning, managing and monitoring own and others workload
• Public speaking and presentation skills
• IT literate. Experience of using Outlook, word processing, presentation and spread sheet packages
• Ability to prepare, manage and monitor budgets
• Excellent time management skills - ability to respond to and prioritise a range of competing demands.
• Driving Licence and access to own vehicle

Closing date for application is 23.59 on the 16th of July 2018 with interviews to follow. Interviews will take place on the week commencing 23rd of July 2018.

Please contact Deborah Fisher if you have any questions on or

About the organisation

The British Red Cross helps millions of people in the UK and around the world to prepare for, respond to and recover from emergencies, disasters and conflicts.

Our volunteers and staff help people in crisis to live independently by providing support at home, mobility aids and transport. We also teach first aid skills.

We are part of the global Red Cross and Red Crescent humanitarian network. We refuse to ignore people in crisis.

We offer a wide range of staff benefits, these include:

• 36 days holiday (including Bank Holidays)
• Up to 6% contributory pension
• Childcare vouchers

The British Red Cross is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences - including disabled and ethnic minority candidates. This is to contribute to the breadth of experience we need to respond to people in crisis.

As part of its recruitment and selection process the British Red Cross undertakes PVG/DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

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Connecting human kindness with human crisis