Office administrator

Job title Office administrator

Monday to Friday 9am - 5pm with additional Saturdays during high season.

Sandbank Holidays is a family run business that offers quality accommodation across a mix of nineteen apartments. It is based at Upton Towans near Gwithian in Hayle, Cornwall. We are currently looking for a self-starting, experienced office administrator who is flexible and can work in a small family business environment.

This business gets fast moving in the high season and needs a disciplined, conscientious, individual who can work under pressure at times.

This business is using automated communication tools like Super Control and online marketing platforms so any candidate needs to have current IT skills and be confident to call technical support lines to get answers. We ask that this candidate, is educated to a minimum of level three although experience will rate highly in this application.

The role covers administration duties to include:

• Answering the phones and managing day to day enquires
• Updating filling systems and general paperwork
• Using online booking system and taking payments
• General banking and book keeping with support of an accountant where required
• Updating web offers and preparing Mailchimp newsletters/brochure mail outs etc

Experience:

• Experience of QuickBooks and Payroll management required
• Good knowledge of IT and word processing and data packages like word and excel are required
• Excellent communication skills and able to deal with complaints
• Knowledge of basic image editing and simple desktop publishing would be advantageous
• Knowledge of online advertising platforms like Booking.com would be advantageous

Miscellaneous other tasks:

• Ensuring the office is kept organised
• General duties including topping up office supplies
• Keeping office equipment clean

Managing risk, keeping complaints records and ensuring health and safety in the workplace