Sales and Provisioning Administrator

Sales and Provisioning Administrator

Sales and Provisioning Administrator required for Bournemouth’s premier IT support business. A fantastic opportunity awaits professionals seeking to join a friendly and committed team based in the heart of Bournemouth with exceptional systems and happy customers.

What makes the company different is the investment they make in their people, process and technology. IT support that provides pro-active maintenance means that customers are well looked after, so when a fault instance occurs the company deliver a first class response with the right tools available to ensure a quick resolution. The thing that is missing is you.

You’ll be part of a knowledgeable, trusted and friendly team based in the companies Richmond Hill Headquarters. Providing sales support and provisioning services internally for the business the successful candidate will need to demonstrate high levels of organisational skill and excel in establishing high levels of communication with clients to keep them informed.

The company operate in a fun and pro-active environment with a team of staff who collaborate, support and encourage each other. If you are looking for a change and are interested in developing your skills then the team at ITSB would love to hear from you.

Main responsibilities include:

Sales Administration:

• Processing orders via email or telephone
• Checking accuracy of orders and invoices
• Contacting clients to handle a smooth sales transfer to service and project teams
• Produce monthly reporting
• Stay up to date with products and features
• Communicate with internal and external stakeholders to ensure successful delivery of products and services
• Assist the sales team with quote production and obtaining pricing
• Reviewing Sales handover and Project kick off meetings

Provisioning:

• Co-ordinate all Provisioning work to ensure that service live dates are met or exceeded
• Carry out non-technical provisioning of ITSB’s product portfolio
• Arrange site access for engineers, co-ordinate and plan all installations, meetings and travel coordination
• Allocate technical installation work across teams
• Ensuring effective project/ programme communication both internal and external
• Engaging with and influencing other internal business functions to ensure support for the project objectives
• Assist in the production and monitoring of project budgets
• Manage, forecast, monitor, control and report on project financial performance.
• Monitor actual costs against approved costs to ensure there is no over-expenditure and highlight projects at risk of over-expenditure taking appropriate action as required
• Ensure that KPI’s are met or exceeded
• Perform any other reasonable duties as required

If you are interested in this role the hiring company would love to hear from you!  Please attach an up to date copy of your CV to the link provided and they will be in direct contact. Good luck!

Please note - the company will not be accepting applicants via recruitment agencies.

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