Income Team Leader

37000.00 - 38500.00 GBP Annual
19 Jun 2018
17 Jul 2018
Contract Type
Full Time
MMP Consultancy are working alongside a fantastic Housing Provider to recruit an Income Team Leader to work on a permanent contract based in Surrey.

As Income Team Leader, you will be responsible for leading a small team of Income Officers and Tenancy Sustainment Officers ensuring all residents accounts are managed efficiently and income is maximised. We are looking to recruit an experienced candidate with a wealth of experience in Income Services, Tenancy Sustainment or Welfare.

Duties and Responsibilities:
• Lead and manage Income Team - motivating, supporting and managing the team to achieve results
• Protect income streams, prevent arrears and maximise income for organisation including current and former resident's rent/service charge and sub accounts
• Support Head of Housing in development, review and delivery or Income Management policy and other strategies
• Ensure rent other charges owed to organisation are promptly and correctly collected

Ideal Candidate:
• Previous management/supervisory experience, preferably within social housing including supervising staff; managing budgets; reporting and managing performance in a competitive environment; communicating effectively at all levels, both internally and externally.
• Knowledge of social housing legislation and regulations, welfare reform and localism act

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